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Facility Operations Coordinator

2 months ago


Ottawa, Ontario, Canada Black & McDonald Limited Full time
About This Career Opportunity

Black & McDonald Limited is a leading provider of integrated services, delivering high-quality construction, facilities management, and technical solutions. We are a family-owned and family-run company with a strong track record of operational excellence and customer-focused solutions.

Job Summary

The Facility Operations Coordinator will be responsible for the execution of operations and maintenance contracts for the Facility Management & Operations (FMO) division. This role will involve coordinating and tracking subcontracted maintenance activities, executing Additional Work Requests (AWRs), and managing project documentation.

Key Responsibilities
  • Coordinate and Track Subcontracted Maintenance Activities
    • Provide coordination and tracking of subcontracted maintenance activities, including reporting of any corrective repairs or deficiencies.
    • Escort subcontractors onsite as required.
  • Execute Additional Work Requests (AWRs)
    • Assist with execution of subcontracted AWRs by performing job showings with approved subcontractors.
    • Manage RFQ process and award.
    • Coordinate awarded projects and track project costs / billing.
  • Manage Project Documentation
    • Review, track, and submit project documentation, including applicable H&S plans, shop drawings, and site plans.
  • Track and Analyze Project Costs
    • Track, analyze, and trend project costs.
  • Administrative Duties
    • Create and update work orders and purchase orders in CMMS system.
    • Communicate with clients and other facility occupants to ensure customer satisfaction.
    • Participate in monthly operational meetings with clients.
    • Provide monthly client and internal management reports as per contract.
    • Manage contract operations regarding safety, productivity, communication, and efficiency to the standards of both Black & McDonald Limited and the client.
Competency Requirements
  • Change Orientation
  • Communicates Effectively
  • Continuous Learning
  • Customer Focus
  • Holds Self and Others Accountable
  • Problem Solving and Innovation
  • Teamwork and Collaboration
  • Values and Respects Others
Education Requirements
  • Post-secondary education or trade-related experience is required.
Work Experience Requirements
  • 1-3 years' experience in the construction industry is an asset.
Skills, Abilities, and Other Requirements
  • Motivated with the ability to work with strict timelines in a fast-paced team environment.
  • Bilingualism (French/English) required.
  • Able to obtain and maintain a Secret Security Clearance.
  • Knowledge of programs such as Microsoft Projects, as well as proficiency in Microsoft Office applications such as Word, Excel, and Outlook.
  • Must possess strong verbal, written, analytical, and persuasive skills and the ability to communicate and interact with all levels of customers, employees, and management.
  • Basic knowledge of building systems and their operation.