Microsoft System Support Specialist
2 weeks ago
Job Summary
Onico Solutions is seeking a highly skilled System Administrator to join our team. As a System Administrator, you will be responsible for the administration of various system portals, including cloud-based file management, training, and Intranet vendors, Active Directory, and an Office 365 environment.
Key Responsibilities
- System Administration
- Administer Active Directory, Microsoft Exchange, and Office 365 Suite.
- Assist with centralized systems deployment and IT asset management.
- Administer Windows Server and ensure its upkeep.
- Perform basic troubleshooting of local office network switches and firewall.
- Problem-Solving and Support
- Identify and resolve computer system and network problems.
- Provide Tier 2 and 3 helpdesk support.
- Research, develop, and recommend policy guidelines and/or procedures.
- Qualifications and Requirements
- Bachelor's degree or college diploma in information systems support or a related field from an accredited college or university.
- Proficient in the installation, use, and support of Windows and cloud-based applications.
- Expertise in the support and maintenance of a Windows Server environment.
- Expertise with Active Directory, Exchange, and Office 365 Suite.
- Expertise in the deployment and support of enterprise backup and recovery strategies; virtual desktop infrastructure and administration, and basic networking concepts including routing, subnets, and firewalls.
- Excellent communication skills to convey resolution clearly and effectively to non-technical end-users; read and interpret technical documents common to this environment.
- Demonstrated ability to successfully manage multiple technology-related tasks and/or projects.
- Experience of the practices and principles of project management is a plus.
What We Offer
Onico Solutions offers a competitive annual salary of $65,000 and a permanent position located in downtown Toronto, ON.
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