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Commercial Insurance Specialist
2 months ago
We're a leading insurance brokerage with a strong commitment to our values: integrity, respect, customer-driven mindset, excellence, and generosity. Our diverse and inclusive work environment is built on these principles, ensuring a respectful and inclusive space for all.
Job SummaryWe're seeking a Commercial Account Manager to join our team in Saint John, NB. As a key member of our team, you'll provide exceptional customer service, work closely with our Commercial Account Executive, and drive business growth through strategic account management.
Key Responsibilities- Provide prompt and professional service to customers, addressing their insurance needs and concerns.
- Process incoming commercial paperwork, assist with quotes, and review existing coverage to ensure optimal solutions for our clients.
- Communicate effectively with insurance companies, underwriters, and adjusters to resolve claims and negotiate renewal terms.
- Source and obtain additional information requested by underwriters, complete applications, and issue insurance certificates.
- Process endorsements, invoices, and follow up on payments to ensure seamless transactions.
- High school and/or post-secondary education.
- 3 years of commercial insurance experience, including property/casualty and automobile.
- A valid insurance license for New Brunswick or willingness to obtain one.
- Strong customer focus, previous sales experience, and demonstrated ability to handle multiple priorities successfully.
- Excellent verbal and written communication skills.
- Flexible health and dental insurance benefits package.
- Personal spending amount for healthy lifestyle investments.
- RRSP - Registered Retirement Savings Plan with company matching.
- ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect.
- 'Dress for your day' dress code flexibility.
- Competitive compensation package with bonus aspect.
- Employee discount program, including Apple, Bell, Rogers, and more.
- Paid Time Off in the form of personal days, volunteer days, exam/study time, jury duty, and starting at 3 weeks of vacation per year.
