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Retail Store Supervisor

2 months ago


Burlington, Ontario, Canada CANADIAN TIRE GAS BAR Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Canadian Tire Gas Bar. As a key member of our sales and operations team, you will be responsible for leading a team of sales associates and ensuring the smooth operation of our retail store.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a team of sales associates to provide exceptional customer service and drive sales growth.
  • Merchandise Management: Order and manage inventory, including stockroom organization and maintenance.
  • Sales and Revenue Growth: Meet or exceed sales targets by providing excellent customer service, promoting products, and driving sales initiatives.
  • Store Operations: Ensure the store is clean, organized, and well-maintained, including maintaining inventory levels and managing cash handling procedures.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving customer complaints in a professional and timely manner.
  • Team Management: Supervise and coordinate the activities of sales associates, providing guidance, support, and feedback to ensure team success.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and opportunities for growth.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of retail sales and operations experience.
  • Work Setting: Retail business environment.
  • Security and Safety: Willingness to undergo a criminal record check.
  • Transportation/Travel Information: Willingness to travel.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, handle heavy loads, and stand for extended periods.
  • Personal Suitability: Accurate, client-focused, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, team player, dependability, initiative, and ability to multitask.