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Night Audit Agent
2 months ago
We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our front office during the night shift.
Key Responsibilities:
- Process guest check-ins and check-outs, handling monetary transactions and maintaining accurate records
- Balance hotel transactions, printing reports for management and ensuring compliance with financial policies
- Respond to guest inquiries, resolve issues, and provide recommendations to enhance their stay
- Perform security rounds, ensuring the safety and security of our guests and staff
- Collaborate with other departments to ensure seamless communication and service delivery
Requirements:
- High school diploma or equivalent
- Previous hotel-related experience preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Computer experience and proficiency in front office software
What We Offer:
- A dynamic and supportive work environment
- Competitive compensation and benefits package
- Opportunities for career growth and development
- Discounts on hotel services and local activities
- A fun and inclusive team culture
Language: English (en-US)
