Studio Traffic Manager

4 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada> Full time
Job Summary

The Royal Bank of Canada is seeking a highly skilled Traffic Manager to join our Creative Production Management team. As a key member of our team, you will be responsible for the efficient intake management of creative and production studio requests from across the enterprise.

Key Responsibilities
  • Triage and balance urgent partner/client creative and production request needs, effectively scoping and communicating intake priorities to senior management.
  • Collaborate with senior management, studio, inventory analysts, and business partners to ensure seamless project execution.
  • Develop and maintain a deep understanding of creative design workflows and senior project management skillsets to navigate and initiate system project setup.
  • Champion the CPM and CP day-to-day partner intake relationship, serving as the welcoming and steadfast first point of contact for all creative and production project scope requests.
  • Assess and communicate on creative and/or production project intake requirements, ranging from high-level strategic marketing platforms to executional copy updates.
  • Conduct daily review of all incoming and in-progress studio project requests to track partner responses and required action items.
  • Assign executional requests as needed, ensuring timely project initiation and setup.
  • Support and uphold studio creative and production processes, as directed by Resource and Studio Senior Managers, and in collaboration with Project Team Managers.
  • Adhere to department-identified SLAs when triaging, responding, and reporting.
Requirements
  • Strong project management capabilities, with leadership skills on project initiation kickoff and project system setup.
  • Intimate understanding of Agency Creative Development Processes and Production to Prepress workflows.
  • High-level awareness of creative vendor relationships pertaining to photography, retouching, videography, animation, illustration, print, etc.
  • Working knowledge (5-7 years' experience) within an advertising agency or marketing/design and production studio.
  • Excellent project management, organizational, and communication skills.
What We Offer
  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.


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