Administrative Coordinator, Oncology Services

4 weeks ago

Victoria, British Columbia, Canada PHSA Full time

Administrative Coordinator, Oncology Services

PHSA

Victoria, BC

As a condition of employment, full vaccination against COVID-19 is required.

In the role of Administrative Coordinator, you will be an integral part of the healthcare team, delivering essential administrative and clerical support in a collaborative environment. Your efforts will contribute to maintaining a secure and efficient atmosphere for patients, families, and staff by adhering to established safety protocols and emergency procedures.

Key Responsibilities

  • Manage incoming calls from various sources, including patients, and direct them appropriately or provide necessary information.
  • Assess the urgency of calls and respond accordingly.
  • Facilitate communication between clinical staff and external facilities.
  • Gather reports by liaising with relevant departments or external entities.
  • Schedule appointments and coordinate tests for patients in partnership with the clinical team.
  • Access and retrieve patient data from the information system as needed.
  • Welcome visitors and address inquiries effectively.
  • Organize meetings and conferences, including preparing agendas, drafting minutes, and distributing materials.
  • Sort, prioritize, and manage incoming mail and correspondence.
  • Format and edit documents for official communication, drafting routine items for signatures as required.
  • Assist in the collection, organization, and preparation of reports as necessary.
  • Support clinicians in the development of research documents and grant applications by compiling and updating information.
  • Aid in clinician scheduling and timekeeping, collaborating with the clinical team for coverage as needed.
  • Perform additional related duties as assigned.

Qualifications

Education, Training, and Experience

  • Completion of Grade 12, along with graduation from a recognized secretarial program that includes medical transcription, and three years of recent relevant experience, or an equivalent combination of education and experience.

Skills and Knowledge

  • Proficient typing skills at a minimum of 50 words per minute.
  • Strong verbal and written communication abilities.
  • Effective interpersonal skills for dealing with diverse individuals.
  • Physical capability to perform the duties associated with the position.
  • Excellent organizational skills.
  • Competence in operating relevant office equipment.
  • Commitment to fostering reconciliation and understanding of Indigenous rights as outlined in TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
  • Knowledge of the socio-economic and historical contexts affecting Indigenous communities, along with familiarity with Indigenous Cultural Safety and anti-racism initiatives, is considered a strong asset.

Benefits

At PHSA, every employee plays a vital role in delivering optimal patient care for our community. We prioritize your well-being by offering health and wellness programs, professional development opportunities, and a supportive work environment.

  • Access to extensive professional development through in-house training programs, including a wide range of courses.
  • Comprehensive benefits package, including a pension plan and wellness resources.
  • Generous vacation entitlement and statutory holidays.
  • Flexible work options to accommodate diverse needs.
  • Additional perks such as fitness class access and discounts on various recreational programs.

About PHSA

PHSA is dedicated to providing equitable and effective healthcare services across British Columbia. Our values emphasize respect, compassion, innovation, partnership, and purposeful service. We are committed to employment equity and encourage applications from all qualified individuals, recognizing that diversity enriches our ability to serve our patients effectively.

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