Administrative Coordinator, Oncology Services
3 months ago
Administrative Coordinator, Oncology Services
PHSA
Location: Victoria, BC
Employment Requirement: Full vaccination against COVID-19 is mandatory as per the current Public Health Order.
As an integral member of the healthcare team, the Administrative Coordinator offers comprehensive secretarial and administrative assistance within a collaborative environment. Ensures a secure atmosphere for patients, families, and staff by adhering to established safety protocols, procedures, and emergency guidelines.
Key Responsibilities
- Manage incoming calls from various sources, including patients; direct calls to appropriate personnel or provide necessary information.
- Assess the urgency of incoming communications and respond accordingly.
- Facilitate communication between clinical staff and external facilities.
- Acquire reports by liaising with relevant departments or external entities.
- Schedule appointments and diagnostic tests for patients in conjunction with the clinical team.
- Access patient information systems to retrieve necessary data as required.
- Welcome visitors and address inquiries effectively.
- Organize meetings and conferences, managing all associated logistics. Serve as a recording secretary by preparing agendas, drafting, typing, and distributing minutes, and compiling necessary materials.
- Open, screen, prioritize, and distribute correspondence. Maintain records and communication logs.
- Format and edit documents for correspondence. Draft routine items for signatures as needed.
- Assist in the collection, organization, formatting, and preparation of reports as required.
- Support clinicians in the preparation of research documents and grant applications by gathering information and updating documents.
- Aid in clinician scheduling, timekeeping, and collaborating with the clinical team for coverage as necessary.
- Perform additional related duties as assigned.
Qualifications
Education, Training, and Experience
- Completion of Grade 12, graduation from a recognized secretarial program, including a course in medical transcription, along with three years of recent relevant experience, or an equivalent combination of education, training, and experience.
Skills & Knowledge
- Proficient typing skills at a minimum of 50 words per minute.
- Effective verbal and written communication abilities.
- Strong interpersonal skills to engage with others effectively.
- Physical capability to perform the duties of the position.
- Organizational skills to manage work efficiently.
- Competence in operating relevant office equipment.
- Commitment to fostering reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
- Knowledge of the social, economic, political, and historical contexts affecting Indigenous communities, along with familiarity with Indigenous Cultural Safety and anti-racism initiatives, is considered a strong asset.
Benefits
Every employee at PHSA plays a crucial role in delivering optimal patient care for our patients and their families. Whether involved in direct care, research, or supporting others in their roles, your contributions positively impact the lives of individuals across British Columbia.
- Opportunities for professional growth and development through extensive in-house training programs, offering over 2,000 courses.
- Comprehensive benefits package, including a municipal pension plan and wellness resources.
- Generous vacation entitlement and statutory holidays.
- Flexible work options to support employee well-being.
- Access to fitness classes and discounts on various recreational programs and services.
About PHSA
PHSA is dedicated to providing equitable and effective health care across the province, emphasizing respect, compassion, innovation, partnership, and purposeful service. We value diversity and are committed to creating an inclusive and welcoming environment for all individuals.
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