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Medical Imaging Appointment Coordinator
3 months ago
Medical Imaging Appointment Coordinator
PHSA
Role Overview
As a Medical Imaging Appointment Coordinator, you will play a vital role in managing the scheduling and booking of appointments for both inpatient and outpatient services. Your responsibilities will include:
- Coordinating and arranging appointments in alignment with established priority levels and the schedules of medical and technical staff. This involves receiving requests, confirming patient arrivals, and ensuring all pre-test instructions are communicated effectively.
- Organizing daycare accommodations for various procedures, including emergency appointments, by liaising with relevant staff and checking the availability of resources.
- Pre-registering patients by gathering necessary information and entering it into the computerized patient database, ensuring accuracy and completeness.
- Locating and processing patient information, including images and consultation histories, by communicating with various healthcare providers and facilities.
- Inputting booking and imaging information into the appropriate systems, verifying the accuracy of data entered, and making corrections as needed.
- Registering patients by collecting essential information and completing necessary documentation in accordance with established protocols.
- Maintaining organized records for all bookings, ensuring requisitions are filed correctly and efficiently.
- Providing updates on patient waitlists and scheduling metrics to supervisors for reporting and operational purposes.
Qualifications and Skills
To be successful in this role, you should possess:
- A minimum of Grade 12 education, with two years of recent relevant experience or an equivalent combination of education and training.
- Proficiency in keyboarding at a speed of 40 words per minute.
- A solid understanding of medical terminology.
- Excellent verbal and written communication skills.
- Strong interpersonal skills to interact effectively with patients and staff.
- The physical capability to perform the duties required by the position.
- Organizational skills to manage multiple tasks efficiently.
- Familiarity with operating related equipment.
- A commitment to fostering reconciliation and understanding of Indigenous Peoples' rights and issues.
Benefits of Working with PHSA
At PHSA, we are dedicated to providing exceptional care to our patients and their families. We offer a supportive work environment with numerous benefits, including:
- Opportunities for professional development through extensive training programs.
- A comprehensive benefits package, including a pension plan and wellness resources.
- Generous vacation entitlement and statutory holidays.
- Flexible work options to accommodate various needs.
- Access to a discount program for various services and products.
About PHSA
The Provincial Health Services Authority (PHSA) is committed to providing equitable and effective healthcare services across British Columbia. We strive to create a diverse and inclusive workforce, welcoming applications from individuals of all backgrounds.
PHSA is dedicated to addressing Indigenous-specific racism and fostering an environment that respects the rights and self-determination of Indigenous communities.