Landscape Operations Supervisor

4 weeks ago

Hamilton, Ontario, Canada Urban Life Solutions Full time

Position Overview

Urban Life Solutions, a leader in the landscape design and maintenance sector, is seeking a dedicated and experienced individual to join our team as a Landscape Operations Supervisor. With a rich history of over 25 years in the industry, we pride ourselves on delivering exceptional landscaping services across various sectors, including both commercial and residential projects.

Why Work With Us?

  • Stable, year-round employment opportunities
  • Chance to enhance and develop your professional skills
  • Collaborative team environment focused on achieving shared goals
  • Attractive compensation with ample working hours
  • Comprehensive benefits package for full-time staff
  • Member of Landscape Ontario in good standing
  • Registered with the Certificate of Recognition (COR)

Key Responsibilities:

  • Oversee the daily functions of landscaping and snow management services, ensuring prompt and high-quality service delivery.
  • Coordinate and manage schedules for teams and equipment, optimizing resource utilization.
  • Lead and mentor staff, promoting a culture of safety, efficiency, and customer satisfaction.
  • Develop and enforce operational protocols and best practices to improve service delivery and operational effectiveness.
  • Monitor project timelines and performance, addressing any challenges or delays swiftly.
  • Maintain and oversee equipment, ensuring it is operational and ready for deployment.
  • Address customer inquiries and feedback, ensuring a high level of client satisfaction.
  • Prepare and manage budgets, monitor expenses, and ensure cost-effective operations.
  • Collaborate with sales and customer service teams to create service plans and proposals.
  • Ensure adherence to all safety regulations and company policies.

Essential Qualifications:

  • Valid driver's license in good standing, with a clean driving record (D/A/Z license and prior truck/trailer experience are advantageous)
  • Availability to work Monday through Saturday
  • Minimum of 3 years' experience in a similar supervisory role
  • At least 5 years of experience in the landscaping industry
  • Proven ability to enforce safety, quality, and productivity standards at job sites
  • Familiarity with company policies and safety programs (certifications such as first aid are considered an asset)
  • Demonstrated ability to complete documentation accurately and in a timely manner
  • Proficient knowledge of landscape maintenance and horticultural materials, including equipment operation
  • Ability to operate string trimmers, riding mowers, leaf blowers, and lift up to 50 lbs manually
  • Experience in winter maintenance is essential
  • Capability to manage a large workforce, with flexibility for extended hours and weekends as needed

Compensation and Benefits:

  • Benefits available after 6 months of employment
  • RRSP Matching Program available after one full year of employment

Additional Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • RRSP match
  • Vision care
  • Wellness program

Work Environment:

  • Work location: In-person

Job Types: Full-time, Permanent

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