Food Service Supervisor

2 weeks ago

Camrose, Canada MONTE CARLO RESTAURANT Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at MONTE CARLO RESTAURANT. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our restaurant.

Key Responsibilities
  • Leadership and Training
    • Develop and implement effective training programs for staff to ensure they have the necessary skills to provide exceptional customer service and maintain high food quality standards.
    • Lead by example and demonstrate a strong work ethic, with a focus on efficiency and productivity.
  • Operations and Quality Control
    • Establish and maintain efficient systems for managing food preparation, inventory, and supply chain logistics.
    • Conduct regular quality control checks to ensure that food and service meet our high standards.
  • Customer Service and Relations
    • Address customer complaints and concerns in a professional and courteous manner.
    • Develop and maintain strong relationships with customers to ensure their loyalty and satisfaction.
  • Team Management and Development
    • Recruit, train, and develop a high-performing team of staff to meet the needs of our restaurant.
    • Provide ongoing feedback and coaching to help staff improve their performance and achieve their goals.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a food service or hospitality management role
  • Skills and Qualifications
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong problem-solving and analytical skills
    • Flexibility and adaptability in a dynamic work environment
Preferred Qualifications
  • Cultural Competency and Diversity
    • Experience working with diverse cultures and populations, with a focus on creating a welcoming and inclusive work environment.
  • Language Skills
    • Fluency in English

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