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Food Service Supervisor

2 months ago

Camrose, Canada Papa John's Pizza Full time
About the Role

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Papa John's Pizza. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive the highest level of service and quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of food service staff, including training and development, to ensure that they are equipped to provide excellent customer service and prepare high-quality food.
  • Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and prepare budget and cost estimates to ensure the efficient operation of the restaurant.
  • Customer Service: Ensure that food and service meet quality control standards, address customer complaints or concerns, and maintain a clean and safe working environment.
  • Staff Management: Hire food service staff, maintain records of stock, repairs, sales, and wastage, and prepare and submit reports to management.
  • Cultural Competency: Provide diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees, and cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service establishment or fast food outlet or concession
  • Ability to work in a fast-paced environment and lead a team to achieve high standards of customer service and food quality
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and contribute to the success of the restaurant