Customer Service Supervisor
3 weeks ago
We are seeking a highly skilled and experienced Sales Team Lead to join our team at Friends Investments Limited. As a Sales Team Lead, you will be responsible for leading a team of sales staff and overseeing the day-to-day operations of our retail store.
Key Responsibilities- Team Leadership: Supervise and manage a team of sales staff, providing guidance and support to ensure they meet their sales targets and provide excellent customer service.
- Sales and Merchandising: Develop and implement sales strategies to drive revenue growth and improve customer engagement. Manage inventory levels and ensure that merchandise is displayed in an attractive and appealing manner.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Operations: Oversee the day-to-day operations of the retail store, including managing cash handling, inventory management, and maintaining a clean and safe working environment.
- Performance Management: Conduct regular performance reviews with team members, providing feedback and coaching to help them improve their performance.
- Reporting: Prepare and submit regular sales reports to management, highlighting key trends and areas for improvement.
- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: 1 year to less than 2 years of experience in a sales or retail management role.
- Language: English.
- Availability: Available to work a variety of shifts, including evenings and weekends.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for career advancement and professional growth.
- Supportive Team Environment: A supportive and collaborative team environment.
If you are a motivated and experienced sales professional looking for a new challenge, please submit your application, including your resume and a cover letter, to us.
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1 month ago
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