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Retail Operations Supervisor

3 months ago

Cochrane District, Canada Zahida Enterprises Inc. Full time
Retail Supervisor Position Overview

As a Retail Supervisor at Zahida Enterprises Inc., you will play a crucial role in overseeing daily operations within our retail environment. This position requires a dedicated individual who can manage a team effectively while ensuring a high standard of customer service.

Key Responsibilities:
  • Team Management: Directly supervise a team of 3-4 sales associates, assigning tasks and ensuring productivity.
  • Staff Development: Responsible for recruiting, training, and mentoring new employees to foster a skilled workforce.
  • Financial Transactions: Authorize payment methods and oversee cash handling procedures.
  • Inventory Control: Manage stock levels by ordering merchandise and authorizing returns as necessary.
  • Scheduling: Create and maintain work schedules to ensure adequate coverage during peak hours.
  • Reporting: Compile and present reports regarding sales performance and staffing issues.
  • Customer Relations: Address and resolve customer inquiries and complaints to enhance satisfaction.
  • Inventory Organization: Maintain an orderly inventory system to facilitate efficient operations.
Qualifications:
  • Education: Completion of secondary school is required.
  • Experience: A minimum of 7 months in a supervisory role within a retail setting.
Work Environment:
  • Conditions: Work in a fast-paced environment with the ability to manage stress effectively.
  • Skills: Attention to detail, flexibility, and reliability are essential personal attributes.
Employment Details:
  • Type: Permanent position.
  • Language: English is the primary language of communication.
  • Hours: Expected to work approximately 30 hours per week.