Healthcare Operations Manager
4 days ago
The Nova Scotia Health and IWK Health organization is seeking a skilled Healthcare Operations Manager to lead the transformation of health information management across the province. This role reports to the Provincial Manager, Registration and Switchboard Services, and is responsible for providing strategic and program-level leadership of Information Management, including registration, patient booking and scheduling, patient locating, hospital switchboard, and integration of technological solutions.
The successful candidate will be responsible for:
- Implementing operational plans to meet goals and objectives and financial targets of the portfolio.
- Maintaining provincial oversight while leading teams for information management and systems transformation.
- Assisting clinical programs with information management requests for the purposes of information collection, audits and quality review for health outcomes across the province.
- Ensuring information management best practice in accordance with provincial/federal legislation, including the Freedom of Information Act and Personal Health Information Management Act.
- Leading staff located across the province, traveling as required to multiple locations to support and strengthen the team.
We are looking for a highly skilled and experienced professional with:
- Current registration with the Canadian College of Health Information Management (CHIMA) is required.
- Undergraduate degree required. Consideration may be given to those with equivalent training and work experience.
- Minimum of 5 years leadership experience with information management of an organization of significant size and/or complexity.
- Knowledge and skills in the areas of IMIT tools, applications, and systems supporting registration and switchboard services.
- Certified Health Executive and/or Certified Professional in Healthcare Information and Management Systems (CPHIMS) designation an asset.
- Project Management Professional (PMP) and/or organizational change management certification an asset.
- Experience implementing information management strategies, policies and processes for a large, complex organization.
- Experience in leading teams of staff with indirect accountabilities to other operational units.
- Strong coaching and mentoring skills.
- Knowledge of health care legislation, including privacy legislation.
- Proven ability to maintain confidentiality and privacy.
- Competencies in other languages an asset, French preferred.
This is a Permanent Full-time Position with a salary of $50.19 per hour. Successful candidates may be eligible for our benefits package, which includes health, dental, travel, long-term disability, and life insurance coverage, as well as a defined benefit pension plan.
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