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Service Management Director

2 months ago


Red Deer, Alberta, Canada Aramark Canada Full time
Job Summary

Aramark Canada is seeking a highly skilled and experienced Support Services Manager to oversee the food and facilities contract at a healthcare facility in Red Deer, Alberta.

Key Responsibilities
  • Contract Management: The Support Services Manager will be responsible for the financial accountability and compliance with standards established by Aramark, regulatory agencies, and clients.
  • Department Leadership: The Manager will lead departments of all services managed, including food and facilities services.
  • Compliance and Safety: The Manager will ensure compliance with food safety, sanitation, and overall workplace safety standards.
  • Client Relations: The Manager will interact with Client Management and maintain effective client and customer relations at all levels of client organization.
  • Employee Management: The Manager will provide overall direction and manage performance for all Food Service Supervisors and front-line employees.
  • Operational Direction: The Manager will direct, staff, and train food service department regarding food presentation, quality, cost control, and cash handling.
  • Contract Obligations: The Manager will ensure compliance with all contract obligations.
Qualifications
  • Education: Bachelor's Degree or Diploma in a relevant field.
  • Experience: A minimum of 5+ years progressive experience managing operations with financial and operational responsibility for the sites/departments.
  • Skills: Computer savvy with Excel, Word, and Outlook. Ability to communicate effectively with clients, customers, and support staff.
  • Desirable Qualifications: Red Seal chef or experience with oversight of a Food operation. Basic Housekeeping Experience or full EVS experience. Menu management, balancing a budget, and working within assigned operational costs/budget.