Retail Store Manager
1 week ago
We are seeking a highly skilled and experienced Retail Store Manager to join our team at Uplands Convenience Store. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Staff Supervision
- Direct and manage a team of sales associates, ensuring they are equipped to provide excellent customer service and meet sales targets.
- Conduct regular performance evaluations and provide constructive feedback to improve employee performance.
- Store Operations
- Oversee the daily operations of the store, including inventory management, merchandising, and visual displays.
- Ensure the store is maintained in a clean and organized manner, meeting company standards.
- Sales and Customer Service
- Develop and implement strategies to drive sales growth and increase customer loyalty.
- Provide exceptional customer service, responding to customer complaints and concerns in a professional and timely manner.
- Inventory and Merchandising
- Manage inventory levels, ensuring adequate stock levels and minimizing waste.
- Develop and implement effective merchandising strategies to drive sales and increase customer engagement.
- Reporting and Analysis
- Prepare and submit regular sales reports, providing insights and recommendations to improve store performance.
- Analyze sales data and customer feedback to identify trends and areas for improvement.
- Education
- Secondary (high) school graduation certificate
- Experience
- 1 year to less than 2 years of experience in a retail management role
- Skills
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- Ability to work in a fast-paced environment and meet deadlines
- Attention to detail and organizational skills
- Client focus and team player
- Work Environment
- Fast-paced retail environment
- Tight deadlines and high volume sales
- Physical Demands
- Ability to stand for long periods and move around the store
- Ability to lift up to 25 pounds
- Client Focus
- Ability to provide exceptional customer service and respond to customer complaints
- Organized
- Ability to prioritize tasks and manage multiple responsibilities
- Team Player
- Ability to work collaboratively with colleagues and management
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