Retail Store Manager

5 days ago

Nanaimo, British Columbia, Canada Uplands Convenience Store Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Uplands Convenience Store. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Supervise and manage a team of sales staff, including apprentices, sales associates, and design team members.
    • Assign tasks and duties to ensure efficient store operations.
  • Store Operations
    • Authorize payments, manage inventory, and maintain accurate records.
    • Order merchandise and manage stock levels to meet customer demand.
  • Customer Service
    • Provide exceptional customer service, resolving issues and complaints in a timely and professional manner.
    • Ensure a positive shopping experience for all customers.
  • Reporting and Analysis
    • Prepare and submit regular sales reports, highlighting trends and areas for improvement.
    • Analyze sales data to inform inventory management and marketing strategies.
  • Work Environment
    • Work in a fast-paced retail environment with tight deadlines and high expectations.
    • Maintain a clean and organized store environment, adhering to health and safety standards.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 1 year of experience in a retail management role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Strong leadership and problem-solving abilities.
    • Ability to work in a fast-paced environment with multiple priorities.
What We Offer
  • Competitive Salary
  • Opportunities for Professional Growth
  • Collaborative and Dynamic Work Environment

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