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Customer Service Specialist
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Bass Pro Shops. As a Retail Sales Associate, you will play a key role in creating a world-class shopping experience for our customers by providing exceptional customer service and product knowledge.
Key Responsibilities:
- Provide exceptional customer service by assisting customers in making informed purchasing decisions through product recommendations and demonstrations.
- Promote various company programs and initiatives to drive sales and customer engagement.
- Maintain a visually appealing store environment by adhering to visual merchandising standards, including signage, merchandise presentation, and store cleanliness.
- Respond to and resolve customer complaints in a professional and courteous manner.
- Assist in other areas of the store as needed to support business objectives.
- Stay up-to-date on product knowledge and trends in the outdoor industry to provide expert advice to customers.
Requirements:
- Previous experience in a sales or customer service environment is preferred.
- High school diploma or equivalent is preferred.
- Ability to evaluate customer needs and provide personalized recommendations.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of Bass Pro Shops products and services is an asset.
Benefits:
- Competitive wages and benefits package.
- Opportunities for career advancement and professional growth.
- Discounts on merchandise and services.
- Fun and dynamic work environment.