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Student Engagement Coordinator

2 months ago

Calgary, Alberta, Canada SAIT Full time
About the Role

The Student Engagement Coordinator will play a key role in delivering, initiating, and supporting multiple programs throughout the year. This position requires a high degree of flexibility, creativity, and ability to multi-task. Priorities will shift depending on programming needs and the time of year.

Key Responsibilities
  • Program Development and Delivery (50%): Develop and deliver training sessions for students or staff, as needed. Meet with students individually, or in groups, as needed. Lead and/or support in coordination, set up, and take down for events, programming, and activities. Recruit, train and mentor student and staff volunteers. Lead and/or support the creation, implementation, and delivery of programs or activities, as assigned. Ensure that assigned programs, activities, and tasks are delivered on time, within scope, and within budget.
  • Promotions, Communications, Networking, and Marketing (20%): Meet and collaborate with internal and external stakeholders. Update SAIT's website, intranet, with current Student Engagement program information. Promote programs through online and in-person information sessions. Host pop-up promotional booths on campus. Work with SAIT's Communications department to promote Student Engagement activities and programs through SAIT's social media channels, internal communications to staff and students. Working with XDOCS to design and print promotional collateral.
  • Data, Assessment, and Reporting (15%): Track attendance and satisfaction reports. Develop and deliver on learning outcomes for each program and evaluate for continuous improvement through surveys and other assessments. Maintain accurate record keeping for reporting purposes.
  • Research and Benchmarking (15%): Keep current on recent trends, best practices, and new developments relating to assigned programs. Increase understanding of the academic theories guiding student engagement programming by researching scholarly research. Communicate with equivalent positions in other post-secondary institutions to compare, share, and improve programs and practices. Join communities of practice or participate in forums for professional development. Benchmark SAIT's success against other similar post-secondary institutions.
Qualifications and Experience
  • Minimum: An undergraduate or graduate degree (multiple diplomas may be considered). 2-5 years' experience planning, coordinating, and managing events and multiple projects in a post-secondary institution. Must be able to travel and have the appropriate identification and travel documentation. Availability to coordinate and deliver programming on evenings and weekends as needed. Solid research skills and an ability to convert research into programming. Strong written English skills. Experience with MS Office including comfort with form creation and database management.
  • Preferred: 3-5 years working in a post-secondary institution in a progressively responsible position. Implementing initiatives and growing programs in a post-secondary environment. Recruiting, developing, mentoring, and training students who are involved in student affairs programming and events. Working and collaborating with stakeholders on major student affairs programming in a post-secondary institution. Working within a set budget.
Skills Required
  • Customer Service Mentality
  • A self-starter with a passion for supporting and engaging students
  • Excellent interpersonal and organizational skills
  • Flexibility to work with others and change direction as required
  • Strong written and oral communication skills, including experience in public speaking
  • An ability to relate to students and build positive relationships
  • An ability to deal with tight deadlines and manage stress effectively
  • Excellent time management skills