Current jobs related to Process Management Leader - Toronto, Ontario - Capital One

  • Process Management Leader

    2 months ago

    Old Toronto, Ontario, Canada Capital One Canada Full time

    About the RoleWe are seeking a highly skilled Process Management Leader to join our team at Capital One Canada. As a key member of our organization, you will be responsible for leading a team that partners with groups across the company to design, build, manage, and enhance our Data Retention and Protection processes and controls.Key ResponsibilitiesLead a...

  • Process Management Leader

    1 month ago

    Old Toronto, Ontario, Canada Capital One Canada Full time

    About the RoleWe are seeking a highly skilled Process Management Leader to join our team at Capital One Canada. As a key member of our organization, you will be responsible for leading a team that partners with groups across the company to design, build, manage, and enhance our data retention and protection processes and controls.Key ResponsibilitiesTeam...

  • Digital Media Sales Leader

    2 months ago

    Toronto, Ontario, Canada Chad Management Group Full time

    **Job Summary**Chad Management Group is seeking a highly skilled Digital Media Sales Leader to join our team. As a Sales Director, you will be responsible for managing, prospecting, and closing sales for our suite of digital media advertising products.**Key Responsibilities:****Existing Business Management**: Grow and manage existing revenue streams to drive...

  • Digital Media Sales Leader

    2 months ago

    Toronto, Ontario, Canada Chad Management Group Full time

    **Job Summary**Chad Management Group is seeking a highly skilled Digital Media Sales Leader to join our team. As a Sales Director, you will be responsible for managing, prospecting, and closing sales for our suite of digital media advertising products.**Key Responsibilities:****Existing Business Management**: Grow and manage existing revenue streams to drive...

  • Director, Digital Process Automation Leader

    2 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Director, Digital Process Automation LeaderWe are seeking a highly skilled Director, Digital Process Automation Leader to join our team. This individual will be responsible for leading the strategy on our DPA tools, such as Pegasystems, Power Automate and Salesforce. The successful candidate will have a deep understanding of process automation, decisioning...

  • Business Process Manager

    1 month ago

    Toronto, Ontario, Canada Fidelity Investments Full time

    Job DescriptionBusiness Process ManagerAbout Fidelity InvestmentsFidelity Investments is a world leader in mutual funds and ETF management. We pride ourselves in proprietary and disciplined research-driven investment strategies.Job SummaryWe are seeking a skilled Business Process Manager to join our team. As a Business Process Manager, you will be...

  • Business Process Manager

    1 month ago

    Toronto, Ontario, Canada Fidelity Investments Full time

    Job DescriptionBusiness Process ManagerAbout Fidelity InvestmentsFidelity Investments is a world leader in mutual funds and ETF management. We pride ourselves in proprietary and disciplined research-driven investment strategies.Job SummaryWe are seeking a skilled Business Process Manager to join our team. As a Business Process Manager, you will be...

  • Digital Process Automation Leader

    4 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Requisition ID: 198107We are seeking a visionary leader to spearhead our Process Automation community, driving innovation and excellence in our digital transformation journey.About the Role:Lead the development and implementation of our Process Automation strategy, aligning with our business objectives.Collaborate with cross-functional teams to design and...

  • Digital Process Automation Leader

    4 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Requisition ID: 198107We are seeking a visionary leader to spearhead our Process Automation community, driving innovation and excellence in our digital transformation journey.About the Role:Lead the development and implementation of our Process Automation strategy, aligning with our business objectives.Collaborate with cross-functional teams to design and...

  • Business Process Manager

    4 weeks ago

    Toronto, Ontario, Canada Fidelity Investments Full time

    Job Description Business Process Manager **About the Role** Fidelity Investments is a world leader in mutual funds and ETF management. We pride ourselves in proprietary and disciplined research-driven investment strategies. **Key Responsibilities** * Work on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement **Who We...

  • Business Process Manager

    4 weeks ago

    Toronto, Ontario, Canada Fidelity Investments Full time

    Job Description Business Process Manager **About the Role** Fidelity Investments is a world leader in mutual funds and ETF management. We pride ourselves in proprietary and disciplined research-driven investment strategies. **Key Responsibilities** * Work on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement **Who We...

  • Director IAM Process Leader

    3 weeks ago

    Old Toronto, Ontario, Canada https:www.energyjobline.comsitemap Full time

    Job SummaryWe are seeking a seasoned Director to lead our Identity and Access Management (IAM) Process and Governance team. As a key member of our organization, you will be responsible for designing and maintaining our enterprise-wide IAM Process models, ensuring they are efficient, effective, and aligned with our business goals.The ideal candidate will have...

  • Digital Process Automation Executive Leader

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    We are seeking a visionary leader to inspire and grow our Process Automation community. As Director, Digital Process Automation, you will be responsible for driving innovation and excellence in our digital processes.Key Responsibilities:Lead the development and implementation of digital process automation strategiesCollaborate with cross-functional teams to...

  • Process Management Specialist

    2 weeks ago

    Toronto, Ontario, Canada Capital One Full time

    About the RoleWe are seeking a skilled Process Management Specialist to join our team at Capital One Canada. As a Process Management Specialist, you will be responsible for designing and improving business processes, understanding and managing business risks, and ensuring we have the right controls in place.Key ResponsibilitiesInspire and empower a small...

  • Process Design Consultant

    4 weeks ago

    Toronto, Ontario, Canada IG Wealth Management Full time

    The RoleWe are seeking a highly skilled Process Design Consultant to join our team at IG Wealth Management. As a key member of our organization, you will play a critical role in evaluating various initiatives and determining how process design can contribute to meeting strategic and initiative objectives.Key Responsibilities:Conduct end-to-end business...

  • Process Design Consultant

    4 weeks ago

    Toronto, Ontario, Canada IG Wealth Management Full time

    The RoleWe are seeking a highly skilled Process Design Consultant to join our team at IG Wealth Management. As a key member of our organization, you will play a critical role in evaluating various initiatives and determining how process design can contribute to meeting strategic and initiative objectives.Key Responsibilities:Conduct end-to-end business...

  • Process Management Specialist

    5 days ago

    Toronto, Ontario, Canada Capital One Full time

    About Our TeamWe're a team at Capital One Canada dedicated to designing and improving business processes, understanding and managing business risks, and ensuring we have the right controls in place.A Day in the Life of a Process ManagerAs a Process Manager, you'll thrive in understanding how things work – that means designing and improving business...

  • Digital Process Automation Leader

    3 weeks ago

    Old Toronto, Ontario, Canada Scotiabank Full time

    Director, Digital Process Automation, ScotiabankWe are seeking a highly skilled and experienced Digital Process Automation Leader to join our team at Scotiabank. As a key member of our organization, you will be responsible for driving the development and implementation of digital process automation strategies that enhance our operational efficiency and...

  • Process Management Specialist

    4 weeks ago

    Toronto, Ontario, Canada Capital One Full time

    About Capital One CanadaWe're a leading financial institution dedicated to helping Canadians achieve their financial goals. Our team is passionate about delivering exceptional customer experiences and driving business growth through innovative solutions.A Day in the Life of a Process ManagerAs a Process Manager at Capital One Canada, you'll play a critical...

  • Process Management Specialist

    4 weeks ago

    Toronto, Ontario, Canada Capital One Full time

    About Capital One CanadaWe're a leading financial institution dedicated to helping Canadians achieve their financial goals. Our team is passionate about delivering exceptional customer experiences and driving business growth through innovative solutions.A Day in the Life of a Process ManagerAs a Process Manager at Capital One Canada, you'll play a critical...

Process Management Leader

2 months ago

Toronto, Ontario, Canada Capital One Full time

About Capital One Canada

We're a leading financial institution dedicated to providing innovative solutions to our customers. Our mission is to put our customers first and keep them there by building modern technology solutions to simplify and humanize the world of credit cards.

Our Culture

We're committed to fostering a culture of collaboration, continuous growth, and excellence in process performance. Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives.

The Role

We're seeking a highly skilled Process Management Leader to join our team. As a key member of our organization, you'll be responsible for designing, developing, and implementing processes and controls that govern our compliance to internal policies and procedures, and relevant regulatory requirements related to the handling of sensitive data.

Key Responsibilities

  • Inspire and empower a small team of associates, leading a culture of collaboration, continuous growth, and excellence in process performance
  • Design, develop, and implement processes and controls that govern our compliance to internal policies and procedures, and relevant regulatory requirements related to the handling of sensitive data
  • Maintain knowledge of relevant data policies and procedures, and ensure documentation is up-to-date
  • Manage delivery of data processes by defining and implementing process improvement agendas
  • Regularly evaluate the efficiency of existing data management procedures and proactively propose improvements to achieve better business outcomes and enhance user experience
  • Apply various methods for process improvement (Visual Management, Lean, Six Sigma) to continually enhance operational effectiveness, identify the root cause of issues, and manage risk
  • Lead stakeholder engagement efforts and utilize exceptional communication, teamwork, and influence skills to foster team alignment and drive process success
  • Conduct and support regular risk governance activities on a monthly, quarterly, and annual cadence, including process-level risk assessments, control assessments, and testing, issue and event management, and audits
  • Manage Business Continuity Planning for applicable processes
  • Strategic planning, demonstrating the ability to set a vision, chart a path, and execute with high impact

Basic Qualifications

  • Bachelor's degree
  • At least 5 years of experience working in process management, risk management, or data roles
  • At least 5 years of experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively
  • At least 2 years of experience leading a team

Preferred Qualifications

  • At least 3 years of experience designing, managing, and improving processes
  • Experience of using Lean Six Sigma methodologies to drive continuous improvement initiatives
  • Familiarity with cloud-based data environments would be an advantage