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Customer Success Manager

3 months ago

Burnaby, British Columbia, Canada 019987 Hub International Insurance Brokers Full time

Become a Part of HUB International

About Us

As a premier Insurance Brokerage in British Columbia, we are committed to fostering growth and excellence. Our team consists of skilled and collaborative professionals who support one another in making a meaningful difference in our clients' experiences.

Position: Account Manager

Qualifications

  • 5-7 years of pertinent experience in the insurance sector or customer relations
  • Strong attention to detail and precision
  • Ability to excel in a dynamic, client-oriented atmosphere
  • Outstanding written and verbal communication abilities
  • Level 2 General Insurance License (or a willingness to acquire one)

Key Responsibilities

  • Provide exceptional client service and support
  • Foster positive relationships with clients and team members
  • Identify coverage deficiencies and propose solutions
  • Oversee accounts receivable
  • Commit to ongoing professional development

What We Provide

  • Competitive salary package
  • A supportive and collaborative work environment
  • Work-life balance initiatives
  • Comprehensive benefits for you and your family
  • Retirement savings plan contributions
  • Educational financing and career advancement opportunities
  • Employee support programs
  • Health and wellness initiatives
  • Community engagement opportunities
  • Multiple office locations

Join Our Team

  • We are looking for individuals with an entrepreneurial spirit
  • We encourage innovation and the sharing of ideas
  • We prioritize delivering professional services with integrity
  • We emphasize teamwork and personal growth