Sales Operations Associate

3 weeks ago


Blacks Harbour, New Brunswick, Canada Cooke Inc. Full time

Company Overview:
Cooke Aquaculture Inc. is a prominent player in the global seafood industry, recognized for its commitment to quality and sustainability. As a family-owned business with a strong presence across North America, Europe, South America, and Australia, we pride ourselves on our dedicated workforce and community engagement.

Position Summary:
We are seeking a motivated individual to join our sales team as a Sales Account Specialist. This entry-level role is essential in supporting our sales operations and ensuring customer satisfaction. The position is based in our office and reports directly to the Sales Operations Manager.

Key Responsibilities:
The Sales Account Specialist will be responsible for:

  • Managing daily customer accounts and maintaining strong relationships.
  • Proactively reaching out to customers to process orders.
  • Inputting sales orders into our order management systems.
  • Coordinating order fulfillment and logistics.
  • Addressing customer inquiries and providing timely responses.
  • Initiating and managing customer claims.
  • Providing sales materials and information to clients.
  • Delivering exceptional customer service at all times.

Qualifications:
The ideal candidate will possess:

  • Strong customer service abilities.
  • A proactive and urgent approach to tasks.
  • Self-motivation and individual drive.
  • Proficiency in Microsoft Office Suite.
  • Previous experience in customer service, sales, or administrative roles (preferred).

Benefits:
Joining our team comes with numerous advantages, including:

  • Health Coverage: Comprehensive health benefits including dental and vision care.
  • Insurance: Life and disability insurance for peace of mind.
  • Support Services: Access to an Employee Assistance Program (EAP).
  • Financial Planning: RRSP matching to aid in retirement savings.
  • Time Off: Paid vacation, holidays, and sick leave for a balanced lifestyle.
  • Wellness Programs: Initiatives to promote health and well-being.
  • Career Advancement: Opportunities for professional growth and development.
  • Employee Perks: Discounts on company products and services.
  • Convenience: On-site parking options available.

Conclusion:
If you are looking for a rewarding career in a supportive environment that fosters personal and professional growth, we encourage you to consider this opportunity with Cooke Aquaculture Inc.



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