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Server - Food and Beverage Services Specialist

2 months ago

Niagara Falls, Ontario, Canada IHOP Fallsview Full time
Job Summary

We are seeking a skilled Server to join our team at IHOP Fallsview. As a Server, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and working collaboratively with our kitchen and bar staff to deliver high-quality food and beverages.

Key Responsibilities
  • Customer Service: Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
  • Food and Beverage Service: Serve food and beverages, take orders, and relay to kitchen and bar staff.
  • Addressing Customer Concerns: Address customers' complaints or concerns in a professional and courteous manner.
  • Menu Knowledge: Describe menu items, including daily specials, and advise on menu selections.
  • Payment and Cash Handling: Present bills to customers and accept payment in cash, credit, or debit cards.
Work Environment

As a Server at IHOP Fallsview, you will work in a fast-paced environment, standing for extended periods, and working under pressure to meet the needs of our guests.

Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English is the primary language of communication.
  • Work Schedule: 40 hours per week.
Benefits

We offer a competitive compensation package, including benefits and opportunities for career growth and development.