Client Services Coordinator

4 weeks ago


Manitoba, Canada IG Wealth Management Full time

Exciting Career Opportunity:

The External Transfer team at IG Wealth Management is on the lookout for two dedicated Coordinators to enhance their vibrant team. These Coordinators will play a pivotal role in delivering administrative and service-oriented support across various business sectors within the organization. Their responsibilities will include managing accounts, facilitating service activities, and ensuring top-notch service delivery to both internal and external stakeholders in English and French.

Core Responsibilities:

  • Client Support: Address client inquiries and process investment offerings in accordance with company standards and protocols.
  • Assistance: Provide support to internal teams and external clients, fostering a client-centric approach.
  • Team Collaboration: Partner with internal stakeholders to pinpoint and execute process enhancements.

Qualifications:

  • Professional Experience: 1-2 years in the financial services sector, emphasizing exceptional customer service delivery.
  • Relationship Building: Proven ability to cultivate strong connections with colleagues and business partners.
  • Detail-Oriented: Strong analytical skills with a commitment to personal growth and development.
  • Strategic Decision-Making: Capable of making informed decisions while considering regulatory frameworks.
  • Effective Communication: Bilingual proficiency in English and French, with outstanding written and verbal communication skills in both languages.
  • Educational Background: Post-secondary qualifications in Business Administration or a related discipline.
  • Work Availability: Willingness to work flexible shifts between 7:00 AM – 8:00 PM CST, Monday to Friday, including potential overtime.

Become a part of IG Wealth Management and contribute to a team dedicated to delivering exceptional service and support to clients across diverse business areas.



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