Patient Care Coordinator

4 weeks ago

Kingston, Ontario, Canada Ontario Health atHome Full time

Are you a dedicated healthcare professional, such as a registered nurse, physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist, looking for a fulfilling role that emphasizes patient care while supporting your professional journey? You are in the right place.

As a Care Coordinator, your primary responsibility will be to evaluate and identify patient care requirements and eligibility, facilitate access to community resources, and collaborate with patients, families, and other healthcare professionals.

Whether you are working in an office, within the community, or at a healthcare facility, you will take a pivotal role in delivering connected, accessible, and patient-centered care, backed by our collaborative team of over 9,000 regulated health care and other professionals.

As a valued member of our organization, your mission will be to assist patients in achieving better health outcomes at home, while you enjoy our comprehensive support for professional development, personal wellness, and work-life balance.

Key Responsibilities:

  • Collaborate with patients and their families to assess care needs, determine service eligibility, and create tailored care and service plans.
  • Connect patients with appropriate service providers.
  • Oversee and coordinate the implementation of care plans.
  • Build supportive relationships with patients and their families.
  • Balance patient preferences and needs with available resources, ensuring respect for their values and choices.
Essential Qualifications:
  • Active membership in the relevant regulatory body, such as:
    • College of Nurses of Ontario
    • College of Physiotherapists of Ontario
    • College of Occupational Therapists of Ontario
    • Ontario College of Social Workers and Social Service Workers
    • College of Dietitians of Ontario
    • College of Audiologists and Speech Language Pathologists of Ontario
  • University degree in Nursing, Physiotherapy, Occupational Therapy, Speech Language Pathology, or Social Work.
  • A minimum of 2 years of recent experience in community health or a related field.
  • Familiarity with the healthcare delivery system and community resources.
  • Strong interpersonal, communication, assessment, problem-solving, and decision-making abilities.
  • Effective time management, prioritization, and organizational skills, with the capacity to work independently and collaboratively in a dynamic multidisciplinary environment.
  • Proven ability to accurately complete necessary documentation, reports, and forms.
  • A valid driver's license and access to a reliable vehicle.
  • Proficiency in a Windows operating environment.
  • Compliance with our mandatory COVID-19 vaccination policy, requiring proof of vaccination status prior to employment.
Preferred Qualifications:
  • Experience working with diverse patient populations, including multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, and pediatrics.
  • Background in case management or relevant community experience.
  • Ability to communicate in French or another second language.
What We Offer:
We understand that wellness is supported by a healthy work-life balance. In a culture that values continuous learning, growth, and innovation, we provide:
  • Comprehensive compensation packages and benefits.
  • Valuable opportunities for professional development.
  • Membership in a prestigious defined benefit pension plan.
About Us:
We are Ontario Health atHome, dedicated to serving every individual in Ontario. We collaborate with patients and caregivers, family physicians, hospitals, long-term care facilities, service providers, and Ontario Health Teams to deliver responsive, accessible, integrated, and patient-centered care.

Why Choose Us?
If you are passionate about enhancing care and service delivery and are seeking an exceptional opportunity to lead, learn, partner, connect, care, and be cared for, this is the right place for you.

Commitment to Equity, Inclusion, Diversity, and Anti-Racism:
Ontario Health atHome is dedicated to fostering a culture of equity, inclusion, diversity, and anti-racism. We strive to attract, engage, and develop a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified individuals. Accommodations for persons with disabilities during the recruitment process are available upon request.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.

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