Customer Service Representative
4 weeks ago
Mr. Rooter Plumbing is a leading provider of plumbing services, dedicated to delivering exceptional customer experiences and building long-lasting careers in the home service industry.
Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing top-notch customer service, resolving issues, and ensuring customer satisfaction.
Key Responsibilities- Communicate effectively with customers, management, and service professionals to synchronize activities and ensure seamless service delivery.
- Provide crucial services for customers' homes and families, ensuring their plumbing needs are met.
- Follow our proven process, from greeting customers to closing out service jobs, to ensure exceptional customer experiences.
- Computer experience and a pleasant phone manner.
- A positive attitude and reliability.
- Ability to work in a dynamic environment and adapt to changing priorities and demands.
- Paid training to ensure you have the knowledge and skills to grow in your career.
- State-of-the-art technology and software to make customer interactions faster and easier.
- RRSP match program and flexible schedule.
The starting pay range for this position is $20.00 - 22.00 per hour, depending on your level of experience doing similar work.
Why Join Mr. Rooter Plumbing?We value helping our team members build long-lasting careers in the home service industry, starting from entry-level positions all the way to team leaders or managers. If you're ready to join our talented and enthusiastic team that shows up ready to crush goals, it's time to take the next step and apply today.
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