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Hotel Operations Manager

2 months ago

Richmond, British Columbia, Canada 685946 B.C Ltd Full time
Hotel Operations Manager Job Description

We are seeking a highly skilled Hotel Operations Manager to join our team at 685946 B.C Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  • Develop and implement policies and procedures for daily operations
  • Supervise and train staff to ensure excellent customer service
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions to enhance staff knowledge and skills
  • Negotiate with clients for the use of facilities
  • Perform front desk duties, including check-in and check-out procedures
  • Arrange for and oversee maintenance activities to ensure a clean and safe environment
  • Address customer complaints or concerns in a professional and courteous manner

Requirements:

  • 2 years to less than 3 years of experience in a similar role
  • Permanent employment
  • English language proficiency
  • Ability to work 30 to 40 hours per week