Hotel Operations Manager

3 weeks ago


Richmond, British Columbia, Canada B.C Ltd Full time
Job Description

B.C Ltd is seeking a highly skilled and experienced Hotel Operations Manager to join our team.

Key Responsibilities
  • Develop and Implement Policies: Create and implement policies and procedures for daily hotel operations to ensure smooth and efficient service delivery.
  • Staff Supervision: Supervise and manage a team of hotel staff to ensure they are working effectively and efficiently.
  • Negotiation and Procurement: Negotiate with suppliers to procure materials and supplies for the hotel, ensuring the best possible prices and quality.
  • Training and Development: Conduct training sessions for hotel staff to enhance their skills and knowledge.
  • Customer Service: Provide exceptional customer service to hotel guests, addressing their complaints and concerns in a professional and timely manner.
  • Maintenance and Operations: Oversee maintenance activities and ensure that the hotel's facilities and equipment are well-maintained.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 30 to 40 hours per week.


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