Hotel Operations Manager

3 weeks ago


Richmond, British Columbia, Canada B.C Ltd Full time
Job Title: Assistant Manager, Hotel

We are seeking an experienced and skilled Assistant Manager to join our team at B.C Ltd. The successful candidate will be responsible for assisting the Hotel Manager in the day-to-day operations of the hotel.

Key Responsibilities:
  • Assist in the development and implementation of policies and procedures for daily hotel operations.
  • Supervise and support hotel staff to ensure excellent customer service and high-quality standards.
  • Negotiate with suppliers to secure the best rates and services for the hotel.
  • Conduct training sessions for hotel staff to enhance their skills and knowledge.
  • Negotiate with clients to secure bookings and ensure customer satisfaction.
  • Perform front desk duties, including checking-in guests and handling customer complaints.
  • Arrange for and oversee maintenance activities to ensure the hotel's facilities are well-maintained.
  • Work closely with the Hotel Manager to achieve business objectives and improve hotel performance.
Requirements:
  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
Working Conditions:
  • Permanent position.
  • English language required.
  • 30 to 40 hours per week.


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