Senior Sales and Operations Leader

1 week ago

Mississauga, Ontario, Canada Tiffany & Co. Full time
Job Description: Senior Sales and Operations Leader at Tiffany & Co.

The Senior Sales and Operations Leader will support the Director in leading and developing sales, operations, and security teams to meet and exceed sales targets and elevate the Tiffany store experience. They assume oversight for the store when the Director is not present. A dynamic, attentive, and inspiring leader, they mentor the team and act as a Guest Experience Manager, ensuring unsurpassed client service.


Key Responsibilities:
  • Sales Performance:
    • Develop and execute strategies to deepen relationships with clients, achieve and exceed sales targets, product category sales targets, and relevant Key Performance Indicators (KPIs).
    • Lead and motivate the team to consistently achieve or exceed store sales targets.
    • Drive client development activities to cultivate new and existing clients.
    • Demonstrate sales leadership by actively engaging on the sales floor and managing client relationships personally.
    • Drive business through key product pillars and KPIs.
  • Client Experience:
    • Execute with a client-centric approach and deliver exceptional customer experiences at every touchpoint.
    • Lead, model, and coach based on client feedback to elevate the Tiffany Experience Index (TEI).
    • Provide management presence on the sales floor to ensure client experience expectations are met.
    • Optimize hospitality and store amenities to create unique experiences.
    • Improve customer service based on TEI performance and client feedback.
  • Talent Development:
    • Attract, hire, and retain top talent to drive high performance.
    • Train, coach, and provide feedback to improve team engagement and performance.
    • Network and recruit diverse, highly skilled talent.
    • Set challenging goals aligned with company priorities.
    • Utilize training and development opportunities for team growth and performance.
  • Operational Excellence:
    • Champion operations efficiency and seek continuous improvement.
    • Ensure operational support to drive sales and service.
    • Manage back-of-house operations and execute efficiencies.
    • Ensure compliance with internal control procedures.

    Requirements:
    • Minimum Qualifications:
      • Minimum of 3 years of retail or luxury store management experience.
      • Proven track record in sales generation and achieving results.
      • Flexibility to work non-traditional hours.
      • Develop new opportunities and maintain client relationships.
      • Proficiency with Microsoft Office, Word, Excel, and POS systems.
      • Flexible to work in various roles based on business needs.
    • Preferred Qualifications:
      • A college/university degree.
      • Graduate gemologist degree or previous Gemological Institute of America (GIA) coursework.

Tiffany & Co. values diversity and encourages applications from individuals with disabilities. Accommodations are available throughout the hiring process. We thank all applicants for their interest in Tiffany & Co., only those selected will be contacted for an interview.

  • Director of Sales Operations

    4 days ago

    Mississauga, Ontario, Canada Sunrise Senior Living Full time

    About the Role:The Associate Director of Sales at Sunrise Senior Living is a key member of the Sales & Marketing team, responsible for supporting and assisting in achieving the Community's sales and revenue goals.Responsibilities:Assist the Director of Sales in managing the community's sales & marketing databaseMaintain appropriate sales collateralCoordinate...

  • Director of Sales Operations

    5 days ago

    Mississauga, Ontario, Canada Sunrise Senior Living Full time

    About the Role:The Associate Director of Sales at Sunrise Senior Living is a key member of the Sales & Marketing team, responsible for supporting and assisting in achieving the Community's sales and revenue goals.Responsibilities:Assist the Director of Sales in managing the community's sales & marketing databaseMaintain appropriate sales collateralCoordinate...

  • Sales Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada ELECTRICAL SALES NETWORK Full time

    Job OverviewWe are seeking a dedicated Sales Supervisor to oversee our sales team at ELECTRICAL SALES NETWORK. This is a permanent position that requires a strong leader with a focus on achieving sales targets and enhancing customer satisfaction.Employment DetailsEmployment Duration: PermanentWorking Language: EnglishWeekly Hours: 40...

  • Senior Sales Operations Leader

    3 weeks ago

    Mississauga, Ontario, Canada Azad Mobile Accessories Inc. Full time

    Job Title: Vice President of SalesEducation: Bachelor's degree requiredExperience: 3 to 5 years in a relevant fieldJob OverviewThe Vice President of Sales will play a crucial role in steering the company's sales strategy and operations. This position involves the following responsibilities:Distributing resources effectively to support the implementation of...

  • Sales Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada ELECTRICAL SALES NETWORK Full time

    Job OverviewWe are seeking a dedicated Sales Operations Supervisor to oversee our sales team at ELECTRICAL SALES NETWORK. This position is essential for ensuring efficient operations and exceptional customer service.Employment DetailsEmployment Duration: PermanentWorking Language: EnglishWork Hours: 40 hours per weekQualificationsEducation: Secondary (high)...

  • Sales Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada ELECTRICAL SALES NETWORK Full time

    Job OverviewWe are seeking a dedicated Sales Supervisor to oversee our sales team at ELECTRICAL SALES NETWORK. This position is crucial for ensuring our sales operations run smoothly and efficiently.Employment DetailsEmployment Duration: PermanentWorking Language: EnglishWorking Hours: 40 hours per weekQualificationsEducation: Secondary (high) school...

  • Sales Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada Autovilla Car Sales Inc. Full time

    Position OverviewWe are seeking a dedicated Sales Supervisor to oversee our sales operations at Autovilla Car Sales Inc.. This role is crucial in ensuring our sales team functions efficiently and effectively.Key Responsibilities:Education: Diploma or equivalent experience in a relevant field.Core Duties:Delegate specific tasks to sales personnel.Recruit,...

  • Senior Applications Operations Leader

    3 weeks ago

    Mississauga, Ontario, Canada PointClickCare Full time

    Senior Applications Operations LeaderPointClickCare is in search of an accomplished Senior Applications Operations Leader to guide our Application Operations Engineering division. In this pivotal role, you will be accountable for the upkeep and support of our enterprise systems, with a keen focus on boosting productivity, enhancing team efficiency, and...

  • Senior Applications Operations Leader

    3 weeks ago

    Mississauga, Ontario, Canada PointClickCare Full time

    Senior Applications Operations LeaderPointClickCare is on the lookout for an accomplished Senior Applications Operations Leader to guide our Application Operations Engineering division. This role is pivotal in maintaining and supporting our enterprise systems, with a strong emphasis on boosting productivity, enhancing team performance, and elevating customer...

  • Sales Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada Autovilla Car Sales Inc. Full time

    Position OverviewWe are seeking a dedicated Sales Supervisor to oversee our sales operations at Autovilla Car Sales Inc. This role is crucial in ensuring our sales team functions efficiently and effectively.Key Responsibilities:Education: Completion of a College/CEGEP program or equivalent experience is required.Primary Duties:Delegate specific tasks to...

  • Sales Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada Autovilla Car Sales Inc. Full time

    Position OverviewWe are seeking a dedicated Sales Supervisor to oversee our sales operations at Autovilla Car Sales Inc.. This role is essential in ensuring that our sales team functions efficiently and effectively to meet company goals.Key ResponsibilitiesEducation Requirement: Completion of a college diploma or equivalent experience is preferred.Core...

  • Senior Sales Leader

    5 days ago

    Mississauga, Ontario, Canada Brambles Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Director, Business Development to join our team at Brambles. As a key member of our leadership team, you will be responsible for driving business growth and development across Canada.Key ResponsibilitiesDevelop and execute strategic sales initiatives to drive business growth and...

  • Senior Sales Leader

    4 days ago

    Mississauga, Ontario, Canada Brambles Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Director, Business Development to join our team at Brambles. As a key member of our leadership team, you will be responsible for driving business growth and development across Canada.Key ResponsibilitiesDevelop and execute strategic sales initiatives to drive business growth and...

  • Senior Department Leader

    4 days ago

    Mississauga, Ontario, Canada Edward Jones Full time

    Job OverviewAs a Senior Department Leader in the Operations division at Edward Jones, you will play a critical role in creating a seamless client experience. Your responsibilities will span the entire client lifecycle, from account opening to trade settlement and cash management. You will be the backbone of the branch, supporting all client transactions and...

  • Senior Department Leader

    6 days ago

    Mississauga, Ontario, Canada Edward Jones Full time

    Job OverviewAs a Senior Department Leader in the Operations division at Edward Jones, you will play a critical role in creating a seamless client experience. Your responsibilities will span the entire client lifecycle, from account opening to trade settlement and cash management. You will be the backbone of the branch, supporting all client transactions and...

  • Senior Leader

    1 day ago

    Mississauga, Ontario, Canada Kaizen Lab Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated senior leader to join our team at Kaizen Lab Inc. as the Director of Engineering and Field Operations.Key ResponsibilitiesLead the engineering and field operations teams to drive business growth and success.Develop and implement strategies to empower teams and enable the clean energy...

  • Senior Leader

    15 hours ago

    Mississauga, Ontario, Canada Kaizen Lab Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated senior leader to join our team at Kaizen Lab Inc. as the Director of Engineering and Field Operations.Key ResponsibilitiesLead the engineering and field operations teams to drive business growth and success.Develop and implement strategies to empower teams and enable the clean energy...

  • Retail Store Supervisor

    4 days ago

    Mississauga, Ontario, Canada Universal Furniture and Mattress Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Universal Furniture and Mattress. As a key member of our sales and operations team, you will be responsible for leading a team of sales associates and ensuring that our customers receive an exceptional shopping experience.Key ResponsibilitiesLeadership...

  • Retail Store Supervisor

    3 days ago

    Mississauga, Ontario, Canada Universal Furniture and Mattress Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Universal Furniture and Mattress. As a key member of our sales and operations team, you will be responsible for leading a team of sales associates and ensuring that our customers receive an exceptional shopping experience.Key ResponsibilitiesLeadership...

  • Retail Sales Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada SIMPLE AUTO SALES & SERVICES L Full time

    Position OverviewThe Sales Supervisor plays a crucial role in overseeing the sales team and ensuring exceptional customer service within a retail environment. This position is vital for maintaining operational efficiency and achieving sales targets.QualificationsEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 months in a...