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District Manager

2 months ago


Toronto, Ontario, Canada TalentSphere Staffing Solutions Full time
Job Title: District Manager

Our client, a fast-growing Canadian retailer, is seeking an experienced District Manager to lead the Western Canadian region. This role is based in Toronto with extensive travel to Western Canada locations.

Key Responsibilities:
  • Develop and execute strategies to meet district sales objectives while maintaining profitability.
  • Drive business sales and implement initiatives to improve overall profitability.
  • Coach and develop Store Managers and Sales Representatives to deliver exceptional leadership skills.
  • Collaborate with the HR Department to arrange learning and training for new retail hires.
  • Identify areas for improvement in staff training and create action plans for immediate corrective actions.
  • Implement a formal progress review at regular intervals, focusing on measurable items such as customer satisfaction, employee satisfaction, and reduced employee turnover.
  • Inspire positive sales behavior and foster a growth-oriented team culture.
  • Build a trusting relationship with your teams through purposeful visits and operational intensity to improve business results.
  • Ensure stores within your district adhere to operational procedures and best practices.
  • Oversee and evaluate the current level of direct customer service skills of all retail staff members in customer-facing roles.
  • Develop a measurable strategy for improving customer satisfaction rates.
Requirements:
  • Minimum of three years of District Manager experience in the retail industry.
  • Proven experience in retail management of a minimum of 8-10 years.
  • Proven experience leading a sales-driven organization and training a team of retail sales representatives.
  • Strong analytical and budgeting skills to effectively analyze financial reports.
  • Superior communication skills (both verbal and written) and effective decision-making skills.
  • Excellent leadership, interpersonal, and conscientious/organizational skills.
  • Willing and open to travel on average 2 weeks a month and work on weekends and evenings.