Current jobs related to Senior CRM Manager Asset Management - Montreal, Quebec - National Bank

  • Senior CRM Manager Asset Management

    4 weeks ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Job Title: Senior CRM Manager Asset ManagementAt Banque Nationale du Canada, we're seeking a seasoned professional to lead our Enterprise IT delivery team as a Senior CRM Manager Asset Management. This role requires a dynamic leader who can drive continuous improvement in our practices, leveraging their expertise in CRM environments and IT asset portfolio...

  • Senior CRM Manager Asset Management

    4 weeks ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Job Title: Senior CRM Manager Asset ManagementAt Banque Nationale du Canada, we're seeking a seasoned professional to lead our Enterprise IT delivery team as a Senior CRM Manager Asset Management. This role requires a dynamic leader who can drive continuous improvement in our practices, leveraging their expertise in CRM environments and IT asset portfolio...

  • Senior CRM Manager Asset Management

    1 month ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Job Title: Senior CRM Manager Asset ManagementAt Banque Nationale du Canada, we are seeking a highly skilled Senior CRM Manager Asset Management to join our Enterprise IT delivery team. As a leader in our organization, you will be responsible for driving the development and execution of CRM strategies to support internal and external brand growth...

  • Senior CRM Manager Asset Management

    1 month ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Job Title: Senior CRM Manager Asset ManagementAt Banque Nationale du Canada, we are seeking a highly skilled Senior CRM Manager Asset Management to join our Enterprise IT delivery team. As a leader in our organization, you will be responsible for driving the development and execution of CRM strategies to support internal and external brand growth...

  • Senior CRM Manager Asset Management

    1 month ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Job Title: Senior CRM Manager Asset ManagementAt Banque Nationale du Canada, we are seeking a highly skilled Senior CRM Manager Asset Management to join our Enterprise IT delivery team. As a leader in our organization, you will be responsible for driving the development and execution of CRM strategies to support internal and external brand growth...

  • Senior CRM Manager Asset Management

    1 month ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Job Title: Senior CRM Manager Asset ManagementAt Banque Nationale du Canada, we are seeking a highly skilled Senior CRM Manager Asset Management to join our Enterprise IT delivery team. As a leader in our organization, you will be responsible for driving the development and execution of CRM strategies to support internal and external brand growth...

  • Senior CRM Manager Asset Management

    1 month ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Job Title: Senior CRM Manager Asset ManagementAt Banque Nationale du Canada, we're seeking a highly skilled Senior CRM Manager Asset Management to join our Enterprise IT delivery team. As a leader in our organization, you will be responsible for driving continuous improvement in our practices and making a positive impact on the experience of our Salesforce...

  • Senior CRM Manager Asset Management

    1 month ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Job Title: Senior CRM Manager Asset ManagementAt Banque Nationale du Canada, we're seeking a highly skilled Senior CRM Manager Asset Management to join our Enterprise IT delivery team. As a leader in our organization, you will be responsible for driving continuous improvement in our practices and making a positive impact on the experience of our Salesforce...

  • Senior CRM Manager Asset Management

    2 months ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    About the RoleWe are seeking a highly skilled and experienced Senior CRM Manager to join our Enterprise IT delivery team at Banque Nationale du Canada. As a leader in our team, you will be responsible for driving the development and execution of CRM strategies to support internal and external brand growth campaigns.Key ResponsibilitiesLead the development...

  • Senior CRM Manager Asset Management

    2 months ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    About the RoleWe are seeking a highly skilled and experienced Senior CRM Manager to join our Enterprise IT delivery team at Banque Nationale du Canada. As a leader in our team, you will be responsible for driving the development and execution of CRM strategies to support internal and external brand growth campaigns.Key ResponsibilitiesLead the development...

  • Senior CRM Manager Asset Management

    2 weeks ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Senior CRM Manager in Enterprise IT Delivery TeamA career as a Senior CRM Manager in the Enterprise IT delivery team at Banque Nationale du Canada means acting as a leader who is committed to driving continuous improvement in our practices. This involves leveraging your dynamism, high sense of accountability, and coaching skills to foster a culture of...

  • Senior CRM Manager Asset Management

    3 weeks ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Senior CRM Manager in Enterprise IT Delivery TeamA career as a Senior CRM Manager in the Enterprise IT delivery team at Banque Nationale du Canada means acting as a leader who is committed to continuous improvement in our practices. It is through your dynamism, your need to constantly improve things, your high sense of accountability, and your coaching...

  • Senior CRM Manager Asset Management

    3 weeks ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Senior CRM Manager in Enterprise IT Delivery TeamA career as a Senior CRM Manager in the Enterprise IT delivery team at Banque Nationale du Canada means acting as a leader who is committed to continuous improvement in our practices. It is through your dynamism, your need to constantly improve things, your high sense of accountability, and your coaching...

  • Senior CRM Manager

    2 months ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    About the RoleWe are seeking a highly skilled and experienced Senior CRM Manager - Asset Management to join our Enterprise IT team at Banque Nationale du Canada. As a leader in this role, you will be responsible for driving the development and execution of CRM strategies to support internal and external brand growth campaigns.Key ResponsibilitiesLead the...

  • Senior CRM Manager

    2 months ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    About the RoleWe are seeking a highly skilled and experienced Senior CRM Manager - Asset Management to join our Enterprise IT team at Banque Nationale du Canada. As a leader in this role, you will be responsible for driving the development and execution of CRM strategies to support internal and external brand growth campaigns.Key ResponsibilitiesLead the...

  • Senior CRM Manager Asset Management

    4 weeks ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Senior CRM Manager in Enterprise IT Delivery TeamA career as a Senior CRM Manager in the Enterprise IT delivery team at Banque Nationale du Canada means acting as a leader who is committed to continuous improvement in our practices. It is through your dynamism, your need to constantly improve things, your high sense of accountability, and your coaching...

  • Senior CRM Manager Asset Management

    4 weeks ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    Senior CRM Manager in Enterprise IT Delivery TeamA career as a Senior CRM Manager in the Enterprise IT delivery team at Banque Nationale du Canada means acting as a leader who is committed to continuous improvement in our practices. It is through your dynamism, your need to constantly improve things, your high sense of accountability, and your coaching...

  • Senior CRM Manager Asset Management

    4 weeks ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    About the RoleA career as a Senior CRM Manager in the Enterprise IT delivery team at Banque Nationale du Canada means acting as a leader who is committed to continuous improvement in our practices.As a key member of our team, you will be responsible for driving innovation and excellence in our CRM capabilities.Key responsibilities include:Leading the...

  • Senior CRM Manager Asset Management

    4 weeks ago

    Montreal, Quebec, Canada Banque Nationale du Canada Full time

    About the RoleA career as a Senior CRM Manager in the Enterprise IT delivery team at Banque Nationale du Canada means acting as a leader who is committed to continuous improvement in our practices.As a key member of our team, you will be responsible for driving innovation and excellence in our CRM capabilities.Key responsibilities include:Leading the...

  • Senior CRM Consultant

    4 weeks ago

    Montreal, Quebec, Canada Alithya Full time

    Job Title: Data For CRM Senior H/FPlease note that this is a hybrid position. Travel to client sites may be required up to 15% of the time.About the RoleWe are seeking a highly skilled and experienced Senior CRM Consultant to join our team. As a Senior CRM Consultant, you will be responsible for designing the Microsoft Dynamics 365 system architecture based...

Senior CRM Manager Asset Management

2 months ago

Montreal, Quebec, Canada National Bank Full time
About the Role

We are seeking a highly experienced and skilled Senior CRM Manager to join our Enterprise IT delivery team at National Bank. As a leader in our organization, you will be responsible for driving continuous improvement in our practices and having a positive impact on the experience of our Salesforce CRM specialists.

Key Responsibilities
  • Actively participate in and bridge the gap with initiatives, projects, and application developments, serving as the direct point of contact with the business line for your Estate.
  • Lead the implementation of a Salesforce Center of Excellence at National Bank in partnership with our partners in other sectors.
  • Create application evolution programs to ensure that technology and business evolution requirements are met.
  • Assist the Application Portfolio Manager, in collaboration with the CRM Delivery Director, in the development of an annual program of initiatives, projects, and maintenance.
  • Oversee application development and maintenance, using your roadmap to participate, plan, and lead the design, development, integration, implementation, and maintenance of the Salesforce ecosystem and integrated applications.
  • Communicate issues to management with relevant parties for resolution if necessary.
  • Assist/coach employees in their career paths.
  • Implement initiatives to improve the platforms supporting applications, such as archiving and partitioning.
  • Liaise with cross-functional teams to communicate and apply the bank's norms and standards.
About the Team

You will be part of a team of over 2,300 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.

Within the Enterprise IT sector, you will be part of a team of over 150 colleagues and report to the Senior Director of the CRM and Financing teams.

Requirements
  • Industry-related bachelor's degree and 10 years of experience in technical team management or industry-related master's degree and 5 years of relevant experience.
  • Experience managing multidisciplinary teams in an agile delivery context.
  • Experience in managing the lifecycle of the IT asset portfolio, their availability, operational support, and associated budgets.
  • Ability to manage multiple partners simultaneously.
  • Hands-on experience in people management and project management.
  • Experience managing multiple external vendors in your previous roles.
  • Excellent ability to communicate, popularize, and influence.
  • Knowledge of CRM environments (Salesforce, Dynamics, or SAP), an asset.
Language

English and French are the languages required for this role, as you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

The ideal candidate will possess the following skills:

  • Agile Scrum
  • Business Alignment
  • Communication
  • Decision Making
  • Detail-oriented
  • Digital literacy
  • Emotional Intelligence
  • Managerial Courage
  • Microsoft Dynamics CRM
  • Mobilization
  • Partner Development
  • Problem Solving
  • Salesforce
  • SAP CRM
  • Strategy Execution
Benefits

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options.
  • Flexible group insurance.
  • Generous pension plan.
  • Employee Share Ownership Plan.
  • Employee and Family Assistance Program.
  • Preferential banking services.
  • Opportunities to get involved in community initiatives.
  • Telemedicine service.
  • Virtual sleep clinic.