Night Audit Supervisor
2 months ago
We are seeking a highly skilled and experienced Night Audit Supervisor to join our team at The Anndore House. As a Night Audit Supervisor, you will be responsible for overseeing the Front Office Department during the night shift, ensuring that all aspects of hotel operations are running smoothly and efficiently.
Key Responsibilities:- Guest Experience: Deliver exceptional guest experiences by ensuring that the Front Office Department is meeting, or exceeding service standards.
- Management Representation: Act as a management representative on behalf of the Guest Services Manager during the overnight shift.
- Emergency Procedures: Manage emergency procedures during the overnight shift, ensuring that all necessary protocols are followed.
- Team Management: Evaluate the job performance of each night auditor and effectively communicate this with the Guest Services Manager.
- Communication: Maintain strong working relationships and communication with all departments.
- Experience: A minimum of 3 years of progressive experience in a hotel or related field, or a 2-year college degree and a minimum of 2 years of progressive experience in a related field.
- Supervisory Experience: Previous supervisory responsibilities preferred.
- Technical Skills: Experience working with Opera PMS an asset.
- Communication Skills: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
The Silver Hotel Group is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition.
We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
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Night Audit Supervisor
1 month ago
Toronto, Ontario, Canada Silver Hotel Group Full timeJob Title: Night Audit SupervisorWe are seeking a highly skilled and experienced Night Audit Supervisor to join our team at The Anndore House. As a Night Audit Supervisor, you will be responsible for overseeing the Front Office Department during the night shift, ensuring that all aspects of hotel operations are running smoothly and efficiently.Key...
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Night Audit Supervisor
1 month ago
Toronto, Ontario, Canada Silver Hotel Group Full timeJob Title: Night Audit SupervisorWe are seeking a highly skilled and experienced Night Audit Supervisor to join our team at The Anndore House. As a Night Audit Supervisor, you will be responsible for overseeing the Front Office Department during the night shift, ensuring that all aspects of hotel operations are running smoothly and efficiently.Key...
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Night Audit Supervisor
2 months ago
Toronto, Ontario, Canada Silver Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Night Audit Supervisor to join our team at The Anndore House. As a key member of our Front Office Department, you will be responsible for overseeing all aspects of hotel operations during the night shift, ensuring seamless guest experiences and maintaining the highest standards of service.Key...
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Night Audit Supervisor
2 months ago
Toronto, Ontario, Canada Silver Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Night Audit Supervisor to join our team at The Anndore House. As a key member of our Front Office Department, you will be responsible for overseeing all aspects of hotel operations during the night shift, ensuring seamless guest experiences and maintaining the highest standards of service.Key...
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