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BA Specialist HR Transformation
2 months ago
Job Summary:
Saint Elizabeth Health Care is seeking a highly skilled Business Analyst to join our HR Transformation team. As a BA Specialist, you will play a key role in transforming our HR function by leveraging your expertise in the HR domain and collaborating with our HR team.
About the Role:
- Lead high-priority projects with local and regional scope, utilizing project management methodologies to initiate, lead, and manage activities.
- Manage and track elicitation activities and outputs within each activity package.
- Implement requirements management, system specification templates, applications, and other tools for tracking business and technical requirements, testing, and change control processes.
- Develop an in-depth knowledge of the specific workstream, related system's functionality, and configuration to aid in current state analysis and subsequent design/development of service components.
- Maintain relationships with key stakeholders and inter-professional staff to ensure successful implementation and realization of intended outcomes.
- Work collaboratively with different functional areas and/or inter-professional staff throughout the current state analysis and design stage.
- Lead activities to analyze and evaluate processes, people, and tools to understand current service problems, opportunities, and context.
- Lead activities to elicit and articulate from a wide range of stakeholders (including clinical, operational, and technical) the intended outcomes of the service.
- Use people-centered and service design practices to facilitate workshops with multidisciplinary groups to identify how best to organize people, process, and digital tools to directly improve the employee's experience and indirectly, our client's experience.
- Map detailed processes to help stakeholders define digital tool capabilities, clinical requirements, data requirements, and flow, and new roles and responsibilities.
- Create and elicit input on workflows, process maps, policy, and procedures, and standard operative procedures to codify future processes and roles and responsibilities.
- Create and elicit input on standard artifacts to capture requirements for digital tools, including mockups, flow charts, functional diagrams, and descriptions, user stories, capability maps, and data flows to share with technical teams and communicate application design specifications for projects, as required.
- Perform quality assurance on newly created digital tools, including defining the test approach and test cases, acceptance criteria, and scenarios required to validate requirements.
- Work collaboratively with different functional areas and/or inter-professional staff on change management activities: prepare, equip, and support employees to thrive through changes.
- Create and elicit input on training plans, collateral, and sessions focusing on driving employee adoption of a new service within administrative and clinical care delivery contexts.
- Design and elicit inputs on service sustainability strategies to support administrative and clinical operations, scale future growth, and improve performance against industry and clinical standards by developing metric and reporting mechanisms.
Requirements/Qualifications:
- Minimum 7 years of Business Analysis experience.
- Minimum 5 years' experience supporting any of the following functional areas: Human Resources, Payroll, Finance, and Reporting.
- Strong facilitation skills to elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, task, and workflow analysis.
- Experience in information systems and technology solution training and implementation with clinical and business users.
- Excellent communication, business analysis, problem-solving, interpersonal, and organizational skills.
- Experience in joint application design sessions with build team or external vendor to develop solutions.
- Strong communication, facilitation, and conflict management skills are required.
- Demonstrated ability to develop and implement continuous improvements in business processes is required.
- Flexible and adaptable in learning and understanding new technologies and processes.
- A strong teamwork orientation and the ability to work with cross-functional teams and all management levels is required.
- Agile methodology and experience in delivery of solutions is strongly preferred.
- Intermediate to advanced skills in MS Office applications, including Word, Excel, and Visio.
- Experience with data analysis using business intelligence tools is an asset.
- Strong written, oral, and interpersonal communication skills.
- Post-secondary education, with a degree in Business or Human Resources, is preferred (equivalent education and experience will be considered).
- Healthcare experience is an asset.
