Software Support Specialist
1 day ago
Brock Solutions is seeking a skilled Software Support Specialist to join our team of experienced professionals. As a key member of our support team, you will be responsible for troubleshooting software bugs, application deficiencies, and performance issues.
Responsibilities- Troubleshoot software bugs and application deficiencies to ensure optimal system performance
- Represent Brock Solutions as the first point of contact for technical incidents
- Provide excellent customer service through thorough and diligent customer updates
- Collaborate with cross-functional teams to analyze, document, and recommend improvements to products and internal processes
- Contribute to Service Team knowledge through sharing information and/or writing knowledge articles
- Diploma or Degree in Computer Science, Information Technology, Computer Programming/Analyst, Software Engineering, or related field
- Knowledge in Windows Failover Clustering, Windows Servers, Web Servers, and Web Services is considered an asset
- Experience in C#, ASP.NET, and SQL Server is an asset for troubleshooting code
Brock Solutions is an innovative engineering solutions and professional services company specializing in real-time operational solutions for industrial and manufacturing organizations. We offer a comprehensive benefits package, profit sharing, and a diverse workplace.
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Software Support Specialist
5 days ago
Kitchener, Ontario, Canada Brock Solutions Full timeAbout Brock SolutionsBrock Solutions is a leading engineering solutions and professional services company that specializes in the design, build, and implementation of real-time operational solutions for industrial and manufacturing organizations worldwide.We are a privately held, employee-owned organization with over 30 years of experience in the real-time...
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Software Support Specialist
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Kitchener, Ontario, Canada Brock Solutions Full timeAbout Brock SolutionsBrock Solutions is a leading engineering solutions and professional services company that specializes in the design, build, and implementation of real-time operational solutions for industrial and manufacturing organizations worldwide.We are a privately held, employee-owned organization with over 30 years of experience in the real-time...
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Software Support Specialist
1 week ago
Kitchener, Ontario, Canada Brock Solutions Full timeAbout Brock SolutionsBrock Solutions is a leading engineering solutions and professional services company that specializes in designing, building, and implementing real-time operational solutions for industrial and manufacturing organizations worldwide.We are a privately held, employee-owned organization with over 30 years of experience in the real-time...
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Software Support Specialist
1 week ago
Kitchener, Ontario, Canada Brock Solutions Full timeAbout Brock SolutionsBrock Solutions is a leading engineering solutions and professional services company that specializes in designing, building, and implementing real-time operational solutions for industrial and manufacturing organizations worldwide.We are a privately held, employee-owned organization with over 30 years of experience in the real-time...
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Software Support Specialist
1 day ago
Kitchener, Ontario, Canada Brock Solutions Full timeJob SummaryBrock Solutions is seeking a skilled Software Support Specialist to join our team of experienced professionals. As a key member of our support team, you will be responsible for troubleshooting software bugs, application deficiencies, and performance issues.ResponsibilitiesTroubleshoot software bugs and application deficiencies to ensure optimal...
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Software Support Specialist
1 day ago
Kitchener, Ontario, Canada Brock Solutions Full timeJob SummaryBrock Solutions is seeking a skilled Software Support Specialist to join our team of experienced professionals. As a key member of our support team, you will be responsible for troubleshooting software bugs, application deficiencies, and performance issues.ResponsibilitiesTroubleshoot software bugs and application deficiencies to ensure optimal...
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