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Corporate Client Account Specialist
2 months ago
Together, we are SECURE
Job Overview
The Corporate Accounts Representative plays a pivotal role in assisting the Corporate Accounts team to provide exceptional customer service. This position supports the sales initiatives for SECURE's waste management and disposal services by collaborating closely with Corporate Accounts Representatives and field teams. The individual will acquire the necessary skills and experience to manage a designated territory and client accounts.
Key Responsibilities
The duties associated with this position include, but are not limited to:
- Aid in crafting proposals, executing customer Master Service Agreements (MSAs), and managing customer invoicing.
- Foster and maintain vital internal relationships to address customer inquiries and issues promptly.
- Conduct market research for current service offerings.
- Compile written reports and presentations regarding sales activities and potential opportunities.
- Identify growth opportunities and track key performance indicators (KPIs) related to major clients, utilizing the Customer Relationship Management (CRM) system throughout the sales process.
- Serve as a liaison among divisions, pinpoint integrated sales opportunities, and ensure the appropriate divisional representatives are engaged.
- Participate in strategic planning sessions for divisional sales.
- Organize and execute SECURE-branded customer events, including trade shows and appreciation gatherings.
- Represent SECURE at industry events and functions.
- Establish a presence within relevant industry networks.
- Travel within Western Canada as necessary.
- Be available outside of standard working hours on occasion.
Qualifications and Skills
The ideal candidate will possess:
- 2-5 years of experience in corporate sales or service sectors.
- A strong commitment to customer satisfaction and delivering outstanding service.
- A collaborative working style.
- Above-average sales, communication, and interpersonal abilities.
- Excellent grammar and writing proficiency.
- Strong skills in proposal writing and delivering presentations.
- Exceptional organizational capabilities, with a keen attention to detail and the ability to meet deadlines.
- Proficiency in MS Excel, Word, and PowerPoint.
- Some post-secondary education completed.
The following qualifications are considered advantageous:
- Experience in direct customer interaction in a sales or service role.
- Previous experience in the Oil & Gas sector.
- Sales experience in a B2B environment.
- Established contacts within the oil and gas or environmental sectors.
- Experience in a growth-oriented or entrepreneurial organization.
- Knowledge of regulations pertaining to Remediation, Reclamation, and Drilling Waste.
At SECURE, we prioritize opportunities for growth and enhancement for our employees, clients, partners, and the communities we serve. Our dynamic team is driven by customer needs and is dedicated to making a significant impact. We aim to attract, retain, and motivate our workforce by offering a competitive compensation package that acknowledges employee contributions and performance.
In addition to rewarding career opportunities, we provide an appealing employee benefits package, which includes:
- Competitive base salary and compensation programs.
- Leading industry safety standards.
- Comprehensive benefits package, including employer-paid health, dental, and more.
- Career advancement and internal mobility opportunities.
- Community engagement initiatives.
- A competitive employee referral program.
SECURE is an equal opportunity employer. All applicants are evaluated without regard to race, age, disability, sexual orientation, religion, or belief.