Technical Support Analyst

2 months ago

Toronto, Ontario, Canada Comsense Inc. Full time
About the Role

We are seeking a highly skilled and detail-oriented Information Technology Support Specialist to join our team at Comsense Inc. as a Technical Support Analyst. In this role, you will be responsible for providing top-notch technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.

Key Responsibilities
  • Technical Support: Respond to user inquiries and resolve technical issues related to computer hardware, software, and network connectivity.
  • Problem-Solving: Analyze and troubleshoot complex technical problems, using technical manuals, online resources, and collaboration with other technical teams as needed.
  • Training and Development: Provide training and guidance to employees on the use of various software applications, hardware devices, and network systems.
  • Incident Management: Manage and resolve technical incidents in a timely and efficient manner, ensuring minimal disruption to business operations.
  • Knowledge Management: Maintain accurate records of technical issues, solutions, and best practices, and share knowledge with other technical teams to improve overall technical capabilities.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a technical support role.
  • Skills: Strong technical knowledge of computer hardware, software, and network systems; excellent problem-solving and analytical skills; excellent communication and interpersonal skills; ability to work in a fast-paced environment and prioritize multiple tasks.
Preferred Qualifications
  • Shell Scripting: Experience with shell scripting and automation tools.
  • Networking Security: Knowledge of networking security principles and best practices.
  • Desktop Applications: Experience with desktop applications, including Microsoft Office and other productivity software.
Work Environment

This is a hybrid work arrangement, with a mix of remote and in-office work. The ideal candidate will be able to work effectively in a remote environment and communicate regularly with the team.

Benefits
  • Dental Plan: Comprehensive dental plan with coverage for employees and their families.
  • Disability Benefits: Short-term and long-term disability benefits to ensure employees have financial protection in case of illness or injury.
  • Health Care Plan: Comprehensive health care plan with coverage for employees and their families.
  • Paramedical Services Coverage: Coverage for paramedical services, including physiotherapy, chiropractic care, and massage therapy.
  • Vision Care Benefits: Coverage for eye exams, glasses, and contact lenses.
Language and Work Hours

This role requires fluency in English and the ability to work 35-40 hours per week. The ideal candidate will be able to communicate effectively with employees and management, and work collaboratively as part of a team.

  • Technical Support Analyst

    1 month ago

    Toronto, Ontario, Canada Talize Full time

    Job Title: Technical Support AnalystTalize is seeking a highly skilled and motivated Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customers via...

  • Technical Support Analyst

    1 month ago

    Toronto, Ontario, Canada Talize Full time

    Job Title: Technical Support AnalystTalize is seeking a highly skilled and motivated Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customers via...

  • Technical Support Analyst

    4 weeks ago

    Toronto, Ontario, Canada CrucialLogics inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Information Technology Support Specialist to join our team at CrucialLogics inc. as a Technical Support Analyst.Key ResponsibilitiesTechnical Support: Provide timely and effective technical support to users experiencing difficulties with computer systems, software, and network...

  • Technical Support Analyst

    2 months ago

    Toronto, Ontario, Canada CrucialLogics inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Information Technology Support Specialist to join our team at CrucialLogics inc. as a Technical Support Analyst.Key ResponsibilitiesTechnical Support: Provide timely and effective technical support to users experiencing difficulties with computer systems, software, and network...

  • Technical Support Analyst

    2 days ago

    Toronto, Ontario, Canada Koppert Canada Limited Full time

    We are seeking an Technical Support Analyst to join our team at Koppert Canada Limited. In this role, you will be responsible for providing technical support to our staff and ensuring that our computer systems and applications are running smoothly.The ideal candidate will have a strong background in computer systems and networks, as well as excellent...

  • Technical Support Analyst

    3 months ago

    Toronto, Ontario, Canada Techy Logs Software Inc Full time

    Job Overview:We are seeking a dedicated Application Support Analyst to join our team at Techy Logs Software Inc. This role is essential in ensuring that our users receive the highest level of support and assistance with their technical issues.Key Responsibilities:Education Requirement: Completion of a college or non-university diploma program lasting between...

  • Technical Support Analyst

    4 weeks ago

    Toronto, Ontario, Canada Techy Logs Software Inc Full time

    Job Overview:We are seeking a dedicated Application Support Analyst to join our team at Techy Logs Software Inc. This role is essential in ensuring that our users receive the highest level of support and assistance with their technical issues.Key Responsibilities:Education Requirement: Completion of a college or non-university diploma program lasting between...

  • Technical Support Analyst

    4 weeks ago

    Toronto, Ontario, Canada Techy Logs Software Inc Full time

    Job Overview:We are seeking a dedicated Application Support Analyst to join our team at Techy Logs Software Inc. The ideal candidate will possess a strong background in technical support and user assistance.Qualifications:Education: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting between 3 months to less than 1...

  • Technical Support Analyst

    3 months ago

    Toronto, Ontario, Canada Techy Logs Software Inc Full time

    Job Overview:We are seeking a dedicated Application Support Analyst to join our team at Techy Logs Software Inc. The ideal candidate will possess a strong background in technical support and user assistance.Qualifications:Education: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting between 3 months to less than 1...

  • Technical Support Analyst

    3 months ago

    Toronto, Ontario, Canada Techy Logs Software Inc Full time

    Job Overview:We are seeking a dedicated Application Support Analyst to join our team at Techy Logs Software Inc. This role requires a blend of technical expertise and customer service skills to assist users with their computing challenges.Key Qualifications:Education: Completion of a college, CEGEP, or equivalent non-university certificate or diploma program...

  • Technical Support Analyst

    4 weeks ago

    Toronto, Ontario, Canada Techy Logs Software Inc Full time

    Job Overview:We are seeking a dedicated Application Support Analyst to join our team at Techy Logs Software Inc. This role requires a blend of technical expertise and customer service skills to assist users with their computing challenges.Key Qualifications:Education: Completion of a college, CEGEP, or equivalent non-university certificate or diploma program...

  • Technical Support Analyst

    2 weeks ago

    Toronto, Ontario, Canada Dream Full time

    Dream is seeking a talented Technical Support Analyst to join our Technology & Transformation team.We are looking for a highly motivated and detail-oriented individual to support our company-wide technology operations.About the Role:As a Technical Support Analyst, you will be responsible for providing first-level triage support via phone, email, and...

  • IT Technical Support Analyst

    5 days ago

    Toronto, Ontario, Canada Comsense Inc. Full time

    Comsense Inc. is seeking a skilled IT Technical Support Analyst to join our team in providing top-notch technical assistance to our clients. With a focus on delivering exceptional customer service, this role is ideal for individuals who enjoy problem-solving and are passionate about staying up-to-date with the latest IT trends.Key Responsibilities Respond to...

  • Technical Support Analyst

    4 weeks ago

    Toronto, Ontario, Canada CDW Full time

    About the RoleWe are seeking a highly skilled Deskside Support Analyst to join our Modern Workspace Managed Services team at CDW. As a key member of our team, you will play a vital role in delivering exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide high-quality technical support to end-users, resolving issues...

  • Technical Support Analyst

    4 weeks ago

    Toronto, Ontario, Canada CDW Full time

    About the RoleWe are seeking a highly skilled Deskside Support Analyst to join our Modern Workspace Managed Services team at CDW. As a key member of our team, you will play a vital role in delivering exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide high-quality technical support to end-users, resolving issues...

  • Technical Analyst

    2 weeks ago

    Toronto, Ontario, Canada Hire Intellect Full time

    About the RoleWe are seeking a highly skilled Technical Analyst to join our team at Hire Intellect. As a Technical Analyst, you will play a critical role in providing technical support and expertise to our clients.Key ResponsibilitiesProvide technical analyst support in multiple SaaS applications, including Amanda, NetDocuments, ArcGIS, Trados,...

  • Technical Support Analyst

    2 months ago

    Toronto, Ontario, Canada Dream Full time

    About DreamDream is a dynamic and innovative company that is always looking for talented individuals to join its thriving community. Our Technology & Transformation team is currently seeking a highly motivated and detail-oriented Technical Support Analyst to support our company-wide technology operations.Job SummaryThe successful candidate will be...

  • Technical Support Analyst

    2 months ago

    Toronto, Ontario, Canada Dream Full time

    About DreamDream is a dynamic and innovative company that is always looking for talented individuals to join its thriving community. Our Technology & Transformation team is currently seeking a highly motivated and detail-oriented Technical Support Analyst to support our company-wide technology operations.Job SummaryThe successful candidate will be...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada L Squared Digital Signage Full time

    Job Title: Technical Support AnalystWe are seeking a highly skilled Technical Support Analyst to join our team at L Squared Digital Signage. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide technical support and troubleshooting for computer...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada L Squared Digital Signage Full time

    Job Title: Technical Support AnalystWe are seeking a highly skilled Technical Support Analyst to join our team at L Squared Digital Signage. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our customers and internal teams.Key Responsibilities:Provide technical support and troubleshooting for computer...