Assistant Manager, Signature Services
4 weeks ago
Position Overview
As the Assistant Manager of the Signature Department, you play a crucial role in supporting Desjardins's strategic objectives. Your leadership in this department is essential for maximizing market opportunities and fulfilling the expectations of our members and clients.
Key Responsibilities
- Assist your direct supervisor in formulating business strategies that align with Desjardins's overarching goals and address departmental challenges.
- Ensure the delivery of high-quality services and maintain robust business relationships while managing the member/client experience.
- Develop and oversee the implementation of action plans aimed at achieving targeted outcomes.
- Establish management and communication practices that foster talent acquisition, team cohesion, and effective change management, in line with Desjardins's core values.
- Lead, mentor, and inspire your team to enhance their skills, increase engagement, and empower employees.
- Create and refine a competitive and profitable service offering for your sector, integrating partnerships with other divisions to enhance the member/client experience.
- Drive efficiency and continuous improvement in processes to enhance profitability.
- Champion the Desjardins brand and reinforce the organization's community presence.
- Promote and uphold Desjardins's cooperative values.
What We Offer
- Competitive salary along with an annual bonus.
- Four weeks of flexible vacation starting from the first year.
- A defined benefit pension plan ensuring stable income during retirement.
- Comprehensive group insurance, including telemedicine services.
- Reimbursement for health and wellness expenses as well as telework equipment.
Qualifications
- Bachelor's degree in a relevant field.
- A minimum of eight years of pertinent experience.
- Other combinations of qualifications and relevant experience may be considered.
- Registration as a Registered Representative.
- Proficiency in French is required.
Key Competencies
- Action-oriented
- Customer-focused
- Quality decision-making
- Talent development
- Adaptability
- Results-driven
- Engagement
- Agile learning
- Team collaboration
#LI-Hybrid
Trade Union
Non-unionized
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