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Assistant Manager, Signature Department

2 months ago

SaintHyacinthe, Quebec, Canada Desjardins Full time
About the Role

We are seeking an experienced and results-driven Assistant Manager to lead our Signature Department. As a key member of our team, you will play a critical role in driving business growth, developing talent, and delivering exceptional member and client experiences.

Key Responsibilities
  • Business Strategy and Planning
    • Support the development of business strategies aligned with Desjardins's strategic priorities and the unit's challenges.
    • Ensure the quality of services and business relationships, and manage the member/client experience.
    • Implement and monitor the action plan to achieve target results.
  • Team Leadership and Development
    • Lead, coach, and motivate your team to develop skills, boost engagement, and empower employees.
    • Implement and develop a competitive, profitable service offer for your sector that incorporates partnerships with other components in order to provide an exceptional member/client experience.
  • Operational Excellence
    • Ensure the efficiency and continuous improvement of processes, and boost profitability.
    • Promote the Desjardins brand and strengthen the organization's roots in the community.
  • Cooperative Values
    • Uphold Desjardins's cooperative values.
What We Offer
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
Requirements
  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Registration as Registered Representative
  • Knowledge of French is required

Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Teams