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Logistics Operations Manager

2 months ago

Vernon, British Columbia, Canada Reformation Full time

About the Role:

We are seeking a highly skilled Transportation Manager to join our team at Reformation. As a key member of our operations team, you will be responsible for managing our carrier relations, product distribution, and shipping networks to support our fast-growing direct-to-consumer business.

Key Responsibilities:

  • Develop and implement a long-term logistics network strategy to support our sales growth and geographies.
  • Build and maintain relationships with carriers to ensure efficient and cost-effective shipping operations.
  • Optimize transportation processes, including shipping and returns processing, to improve sustainability and reduce costs.
  • Manage customs documentation processing and resolve international customs issues.
  • Develop and own shipment exception monitoring, remediation, and reporting.
  • Provide visibility and transparency to key partners on shipping service levels.

Requirements:

  • Bachelor's Degree in Supply Chain, Logistics, Business, or a related field.
  • 2+ years of experience in shipping and fulfillment management.
  • Previous experience with ERP, WMS, and e-commerce systems in an omni-channel environment.
  • Working knowledge of warehousing operations, order processing, fulfillment, and shipping.
  • Experience with managing international shipments and customs.

What We Offer:

  • Health, vision, and dental insurance for eligible employees.
  • Paid vacation, sick, holidays, and volunteer time-off for eligible employees.
  • Mission-based company and casual, entrepreneurial work environment.
  • Clothing discount, dog-friendly office, company events, and much more.
  • 401K with company match.

About Us:

Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably.