Claims Leadership Position

1 month ago


Oakville, Ontario, Canada Aviva Full time
Job Opportunity: Auto Claims Front Line Leader

At Aviva, we believe that together, we can achieve great things. As a Front Line Leader in our Auto Claims team, you will play a crucial role in supporting our claims handlers in delivering exceptional customer service.

Key Responsibilities:
  • Lead and motivate a team of claims handlers to achieve customer service excellence
  • Coach and develop team members to improve their skills and performance
  • Identify and implement process improvements to reduce failure and improve efficiency
  • Champion a systems thinking approach to drive business results
  • Develop and maintain relationships with internal and external partners
What You'll Bring:
  • Proven leadership and coaching skills
  • Ability to analyze data and make informed decisions
  • Strong communication and interpersonal skills
  • Experience in process improvement and change management
  • Knowledge of claims handling processes and procedures
What We Offer:
  • Competitive rewards package, including base salary, bonus, and benefits
  • Opportunities for professional development and growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process. If you require an accommodation, please let us know in advance.



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