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Quality Assurance Manager

3 months ago


Montreal, Quebec, Canada Bureau Veritas Group Full time

Are you driven by collaboration and the exchange of ideas? Do you take pride in providing outstanding service and maintaining exceptional quality in your work? Are you always seeking opportunities to enhance your surroundings? If you aspire to make a significant impact and find joy in working alongside top professionals, Bureau Veritas Group could be the right fit for you.

Envision yourself among the leaders in the industry.

Our fundamental values include:

Trust

Responsibility

Ambition and Humility

Openness and Inclusion

If these principles resonate with you, we invite you to consider the role of:

Quality Assurance Coordinator

Employment Type: Full Time Permanent - 100% ON-SITE

Key Responsibilities:

The Quality Assurance Coordinator plays a vital role in ensuring quality and service standards are met while contributing to the achievement of Bureau Veritas's corporate objectives. Collaborating closely with the QA Director and fellow team members, the Coordinator supports the attainment of strategic goals and offers insights to enhance Bureau Veritas's policies and procedures. It is crucial to execute tasks with diligence, thoughtfulness, and adherence to deadlines to ensure compliance with client and accreditation body requirements. To succeed in this role, the QA Coordinator will:

  • Engage in the internal audit program Conduct audits, review and approve responses to identified non-conformities, and actively participate in innovations.
  • Oversee the proficiency testing (PT) program Manage the receipt of PT samples, compile and submit results to the provider, review PT reports, and coordinate responses to non-conformities.
  • Maintain quality management software Provide support to users, extract summaries for management, and manage documentation for the management system.
  • Develop and conduct training Facilitate individual and group training sessions, both in-person and remotely, ensuring practical and informative content.
  • Assist internal clients with quality practice inquiries Address questions and concerns through various communication methods.
  • Perform administrative duties Draft, proofread, and format procedures, corrective letters, and audit reports; print and distribute documents; schedule appointments; compile data for reports and scorecards; and facilitate meetings and audits.

Ideal Candidate Profile:

  • Bachelor's degree or college diploma in sciences or equivalent.
  • At least 2 years of laboratory experience.
  • Ability to thrive in a dynamic environment with minimal supervision.
  • Capacity to quickly establish trust with the management team.
  • Excellent oral and written communication skills in French, with intermediate proficiency in English.
  • Strong organizational skills to manage multiple tasks and priorities.
  • Analytical and synthesis skills to contribute to problem-solving and continuous improvement.
  • Comfort in public speaking and presenting to groups.
  • Proficiency in Microsoft Excel, Word, Teams, and Outlook.
  • Familiarity with ISO/IEC 17025 accreditation and Quebec environmental accreditation regulations is an asset.
  • Internal auditor training is a plus.

Bureau Veritas is a global leader in inspection, certification, and analysis services.

Our mission is to foster a world of trust.

By merging performance and integrity with ambition and humility and responsibility and open-mindedness, we take pride in empowering our employees to make a positive impact through their contributions.

We value our staff and recognize the unique talents of each individual.

We enable our team members to make a difference by collaborating for the benefit of our clients across 140 countries.

Being part of the Bureau Veritas family transcends mere employment; it is about ensuring that we all play a role in building a world of trust.