Retail Operations Manager

3 weeks ago


Montreal, Quebec, Canada Little Burgundy Full time

Job Summary

We are seeking a highly skilled and experienced Store Director to join our team at Little Burgundy. As a key member of our retail operations team, you will be responsible for leading our store team to achieve sales and customer service goals.

Key Responsibilities

  • Recruit, train, and develop a high-performing team of sales associates and management staff.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Manage store operations, including inventory control, visual merchandising, and loss prevention.
  • Conduct regular performance reviews and provide coaching and development opportunities to team members.
  • Collaborate with the district manager to achieve sales and operational goals.
  • Ensure compliance with company policies and procedures.
  • Manage store budgets and financial performance.
  • Develop and maintain strong relationships with customers and community partners.

Requirements

  • Minimum 2 years of retail management experience, preferably in a similar role.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; bachelor's degree preferred.


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