Customer Service Retail Associate

4 weeks ago

Markham, Ontario, Canada Savers | Value Village Full time


Position Title: Retail Store Associate

About Us

As a leading for-profit thrift retailer in the United States, Canada, and Australia, we are dedicated to promoting reuse and fostering a future where secondhand shopping is a norm. Our mission is to provide value-priced, pre-owned clothing, accessories, and household items sourced from community donations to local nonprofit organizations. By purchasing these items directly from our nonprofit partners, we divert billions of pounds of goods from landfills, while also offering essential funding for their community programs and services. Our commitment to sustainability is reflected in our motto, 'Thrift Proud,' which resonates with our loyal customer base and our dedicated team of over 22,000 members.

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Role Overview

At Savers / Value Village, our Retail Store Associates play a vital role in delivering an exceptional experience for our Customers, Donors, and fellow Team Members. We are currently seeking both Full-Time and Part-Time Retail Store Associates.

What You Can Anticipate
  • The chance to embrace diversity. Our workforce is comprised of individuals from various backgrounds, experiences, and perspectives, each contributing uniquely.
  • To be part of a purpose-driven organization with a business model that positively impacts both the environment and local communities.
  • A commitment to the professional growth of our team members, recognizing the importance of development as we expand our store locations.
Benefits Offered

Comprehensive onboarding and training from the outset.

In-house expertise: Our training department, Savers University, designs and delivers extensive training programs for every team member, from new hires to senior executives. Approximately 90% of our training is developed internally, supplemented by partnerships with renowned training providers.

  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to support your financial future
  • Paid time off for personal leisure or hobbies
  • A variety of mental health services to assist in managing daily life

We are committed to fair and accessible employment practices, ensuring accommodations for individuals with disabilities throughout the recruitment and hiring process.

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