Client Services Supervisor

5 days ago


Ottawa, Ontario, Canada Carefor Health & Community Services Full time
Job Summary:

Carefor Health & Community Services is seeking a highly skilled Client Services Supervisor to oversee the daily operations of our client care programs. As a key member of our team, you will be responsible for ensuring the smooth delivery of services to our clients, while also providing guidance and support to our staff.

Key Responsibilities:
  • Program Coordination: Oversee the daily staffing, scheduling, and coordination of client care visits for our nursing, allied health, and personal support services programs.
  • Staff Supervision: Provide guidance and support to our staff, including coaching, mentoring, and performance reviews.
  • Operational Management: Analyze data to determine staffing needs, develop procedures for business practices, and implement strategies to increase efficiencies.
  • Communication: Maintain effective communication with our client services team to ensure staff scheduling meets service delivery needs.
  • Health and Safety: Operate within and monitor individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures.
Qualifications:
  • Education: Degree or Diploma in Business, Health, or related field.
  • Experience: Experience in using data to improve performance, supervisory experience, and proficiency in MS Office programs and database management.
  • Skills: Highly developed organizational and interpersonal skills, analytical and problem-solving abilities, and advanced communication skills.
What We Offer:
  • Competitive Salary: $63,297.00-$87,028.00 per year.
  • Benefits: Employee assistance program, on-site parking, and wellness program.
  • Schedule: 8 hour shift, day shift, and weekends as needed.


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