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Head of Digital Channels
3 months ago
About Momentum Financial Services Group:
As a prominent player in the financial services sector, we are seeking a Director of Digital Channels to spearhead our digital transformation efforts and elevate our client interactions. This role is crucial for enhancing our online platforms, including our website and mobile applications, to boost user engagement and conversion rates.
Key Responsibilities:
- Formulate and execute a comprehensive digital strategy for our online and mobile platforms.
- Oversee cross-departmental teams to ensure the delivery of superior digital solutions.
- Assess client requirements and challenges to inform product improvements.
- Foster a digital-centric culture with an emphasis on user experience.
- Work in conjunction with the Marketing team to synchronize messaging for ongoing projects.
Required Qualifications:
- Minimum of 10 years of experience in digital product development focused on customer engagement.
- Demonstrated success in leading digital transformation initiatives and managing teams.
- Deep knowledge of user experience principles and website performance metrics.
- Exceptional project management and interpersonal communication abilities.
- Proven capability to enhance traffic and conversion rates through analytical strategies.
