Head of Digital Transformation

2 months ago


Toronto, Ontario, Canada Apply Digital Ltd. Full time
About Apply Digital

We're a global digital transformation partner for change agents, working to modernize their organizations.

Our 650+ digital specialists have helped global companies like Kraft Heinz, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group create business impact.

What We Do

We offer clients end-to-end expertise across Business Strategy, Commerce, Platform, Products, Innovation, and beyond.

We work together as one connected team to drive business impact and ensure every strategy is actionable through to execution in the context of your organization's broader ecosystem.

Key Responsibilities
  1. Leverage your expertise in products, platforms, omni-channel, digital experience, and business outcomes to develop strategies tailored to the North American market.
  2. Enhance client relationships and drive practice growth by providing territory-specific insight into market trends.
  3. Collaborate with cross-functional teams to drive revenue growth by helping clients adopt advanced business capabilities.
  4. Act as a trusted advisor and point of contact for all platform-related matters, working with Client Services to build and maintain strong relationships with clients in North America.
  5. Lead Discovery engagements, developing a structured and logical framework to define problems, analyze data, and make actionable recommendations.
  6. Thrive in ambiguity, constantly calling into question assumptions and biases, and motivating teams to do the same.
  7. Provide expertise and guidance to internal stakeholders on platform strengths and weaknesses, best practices, user experience, digital marketing, omnichannel and channel-less operations, and customer engagement.
  8. Actively participate in the delivery of client projects, working closely with project teams to ensure the successful implementation of platform solutions.
  9. Support business development efforts by identifying new business opportunities in the North American market, conducting market research and analysis, participating in sales presentations, and providing subject matter expertise.
  10. Formulate questions to ask potential or existing clients to quickly understand their modernization or transformation journey, and rapidly bring insight into the types of challenges they may be facing.
Requirements
  • Strong business acumen, with experience in business development, sales, and client relationship management.
  • Highly capable technical acumen with experience leading or managing technical people (developers, architects, solution consultants).
  • Ability to travel within North America as needed for client meetings and business development opportunities.
Life at Apply Digital

We value humanity, diversity, and authenticity as much as we do excellence and innovation.

We offer training budgets, Days of Learning, company-wide training, Apply Library, and our Hackathon for Good to help you learn and stretch yourself.



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