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Insurance Account Representative

2 months ago


Windsor, Ontario, Canada Hussein Khalil - Desjardins Insurance Agent Full time

Insurance Account Representative Job Description

About the Role:

We are seeking a highly motivated and results-driven Insurance Account Representative to join our team at Hussein Khalil - Desjardins Insurance Agent. As an Insurance Account Representative, you will play a critical role in helping our business grow through value-based conversations and remarkable customer experiences.

Key Responsibilities:

  • Lead Generation: Develop leads, schedule appointments, identify customer needs, and market appropriate insurance products and services.
  • Customer Service: Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Marketing and Sales: Work with the agent to establish and meet marketing goals, develop sales strategies, and implement effective sales techniques to meet or exceed sales targets.

Requirements:

  • Sales Experience: Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing.
  • Interpersonal and Communication Skills: Excellent interpersonal and communication skills, with the ability to build strong relationships with customers and colleagues.
  • Problem-Solving and Adaptability: Proactive in problem-solving, with the ability to adapt to changing situations and priorities.
  • Customer Focus: Dedicated to providing exceptional customer service and ensuring customer satisfaction.
  • Business Acumen: Ability to understand insurance products and services, as well as the business needs of customers.
  • License Requirements: Property & Casualty license and Life & Health license (must be able to obtain).

Compensation and Benefits:

  • Salary and Commission: $45,000 - $75,000 per year, with opportunities for commission-based earnings.
  • Benefits: Full health benefits, including dental, prescription drugs, and vision coverage.