Shift Supervisor

1 week ago


SalaberrydeValleyfield, Quebec, Canada A&W Full time
About the Role

We are seeking a highly motivated and experienced Shift Supervisor to join our team at A&W. As a Shift Supervisor, you will play a key role in ensuring that our guests have an exceptional experience at our restaurant.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional guest service skills and lead your team to deliver this standard to every guest on every visit.
  • Mentor and Develop: Provide guidance and support to staff in their learning and development, including how to prepare food to standard recipes or customized for guests.
  • Drive Results: Ensure the team contributes to achieving A&W operating standards for the restaurant and achieving financial results on their shift.
  • Collaborate with the Team: Work effectively with your team to achieve common goals and objectives.
  • Communicate Effectively: Communicate clearly and effectively with guests, staff, and management to ensure seamless service delivery.
Requirements
  • Excellent Guest Service: Provide exceptional guest service and lead your team to deliver this standard.
  • Leadership Experience: Demonstrate leadership experience, including the ability to direct the work of others.
  • Communication Skills: Possess effective communication skills to communicate with guests, staff, and management.
  • Teamwork: Work effectively as part of a team to achieve common goals and objectives.
  • Adaptability: Demonstrate adaptability and flexibility in a fast-paced environment.
Why Work at A&W?
  • Delicious Food: We pride ourselves in serving high-quality, delicious food made with real, naturally-sourced ingredients.
  • Positive Work Environment: We strive to create a positive and inclusive work environment that values our employees' well-being and growth.
  • Opportunities for Growth: We offer opportunities for growth and development, including training and education programs.
  • Competitive Compensation: We offer competitive compensation and benefits packages to our employees.

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